Installation guide

Operational Features
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softkey1 states: idle connected
softkey3 type: dnd
softkey3 states: idle
softkey4 type: line
softkey5 type: empty
softkey5 states: connected
softkey6 type: speeddial
softkey6 states: connected
The following table shows how the keys in the example above would display on the IP Phone UI.
Softkeys and programmable keys are configurable using the Mitel Web UI or the configuration files.
Programmable Keys
The following table provides the number of softkeys and programmable keys you can configure, and the number of lines
available for each type of phone that has programmable keys.
*The M680i expansion module consists of 16 softkeys. You can have up to 3 expansion modules on an IP phone totalling 48
softkeys.
**The M685i expansion module consists of 3 pages of 28 softkeys (for a total of 84). You can have up to 3 expansion modules
on an IP phone totalling 252 softkeys.
Softkey/Programmable Key/Expansion Module Key Functions
You can configure the softkeys and programmable keys on the phones and any attached expansion module keys to per-
form specific functions using the configuration files or the Mitel Web UI.
Note:
The "empty" key type allows a softkey to be removed quickly by deleting the softkey information from the configura-
tion file.
Softkey Idle Connected Notes
softkey1 Key 1 Key 2 Line displays for softkey1.
Key 1 in connected state is the Drop key. Idle and connected dis-
play as applicable.
softkey2 (not used) (not used) Softkey2 is not displayed.
softkey3 Key 2 (not used) DND displays for softkey3. Idle displays as applicable.
softkey4 Key 3 Key 3 Line displays for softkey4. Default state values (idle, connected,
incoming, outgoing) display as applicable.
softkey5 (not used) Key 4 (blank) A blank displays for softkey5. Connected displays as applicable.
softkey6 (not used) Key 5 Speeddial displays for softkey6. Connected displays as applica-
ble.
IP Phone Model Softkeys Expansion Module Keys Programmable Keys Lines Available
Handset Keys
Available
6863i - Not Applicable 3 2 -
6865i - 16 to 48*
(Model M680i)
84 to 252**
(Model (M685i)
89-