Installation guide
Operational Features
5-105 41-001561-00 REV00 – 10.2014
You can enable or disable the softkey states using the configuration files or the Mitel Web UI. In the Mitel Web UI, you dis-
able a state by unchecking the box for that operational state.
In the configuration files, you use the following parameters to enable and disable operational states:
• softkeyN states
You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state" parameter. For
example:
softkeyN states: idle connected
You must associate the softkeyN state parameter with a specific softkey. In the following example, the softkeyN states
parameter is associated with softkey 12:
softkey12 type: speeddial
softkey12 label: voicemail
softkey12 value *89
softkey12 states: outgoing
Configuration Example
The following example illustrates the use of the "softkeyN states" parameter, and the "softkeyN type" parameter with a
value of empty. For clarity purposes, only the "softkeyN type" and "softkeyNstates" parameters are shown.
softkey1 type: line
Flash All states disabled.
Sprecode connected
Park connected
Pickup idle, outgoing
Last Call Return idle, connected, incoming, outgoing, busy
Call Forward idle, connected, incoming, outgoing, busy
BLF/Xfer idle, connected, incoming, outgoing, busy
Speeddial/Xfer idle, connected, incoming, outgoing, busy
Speeddial/Conf idle, connected, incoming, outgoing, busy
Directory idle, connected, incoming, outgoing, busy
Callers List idle, connected, incoming, outgoing, busy
Redial idle, connected, incoming, outgoing, busy
Conference idle, connected, incoming, outgoing, busy
Transfer idle, connected, incoming, outgoing, busy
Icom (Intercom) idle, connected, incoming, outgoing, busy
Services idle, connected, incoming, outgoing, busy
Phone Lock All states disabled.
Paging All states disabled.
Empty idle, connected, incoming, outgoing, busy
Notes:
• By default the IP phone idle screen collapses the softkeys. So in the previous example, softkey 12 will appear in posi-
tion 1 if no other softkeys are set.
• A softkey type of "empty" does not display on the idle screen at all. For more information about the softkey type of
"empty" see Appendix A, the section, “Softkey Settings” on page A-175.
Softkey Type Default States