Installation guide
Operational Features
5-103 41-001561-00 REV00 – 10.2014
Two-Stage BLF Key Directed Call Pickup Support
With the directed call pickup feature configured, pressing on the ringing BLF softkey will simply pick up the ringing line
on the BLF-monitored phone. Administrators ccan onfigure the “enhanced directed call pickup” parameter to change
the behavior so that pressing the BLF softkey will first display the remote caller’s information (i.e. name, number, and pic-
ture ID [if applicable]) on screen allowing users to review the remote caller’s details before acting upon the call.
After checking the remote caller’s information, users are able to press the BLF softkey again (or “Pickup” key) to pick up
the ringing line on the BLF-monitored phone, or simply ignore/cancel the call.
Configuring the Two-Stage BLF Key Directed Call Pickup Feature
Use the following procedure to configure the two-stage BLF key directed call pickup feature in the configuration files.
Notes:
• Feature compatibility is dependant on your call manager. To display the caller details, your call manager must sup-
port the local and remote identity tags as described in RFC 4235, Section 4.1.1. Dialog Element (refer to Section 4.2.
Sample Notification Body for an example NOTIFY body). To pick up the call after displaying the caller details, your call
manager must support the SIP “Replaces” header as detailed in RFC 3891.
• Applicable to the 6865i, 6867i, and 6869i IP Phones only.
Configuration Files
To enable/disable the two-stage BLF key directed call pickup feature on the IP phone using the configuration files, see Appendix A, the section,
“Directed Call Pickup (BLF or XML Call Interception) Settings” on pageA-167.