Installation guide

Operational Features
41-001561-00 REV00 – 10.2014 5-68
Forthe 6863i/6865i
If you disable this parameter, and the phone receives another call when an active call is already present, the “Ignore”
option displays in the LCD window. The phone will ignore the incoming call if you press the DOWN arrow navigation key.
The phone will hang up on the active call if you press the Goodbye key.
You can set this parameter using the configuration files or the Mitel Web UI.
Configuring the Goodbye Key to Cancel Incoming Calls
Use the following procedures to configure the behavior of the Goodbye Key on the IP phone.
Configurable Status Code on Ignoring Incoming Calls
When a user presses the “Ignore” key on the phones during an incoming call, the phone rejects the incoming call with a
status code of “486 Busy Here”. The IP phones allow an administrator to configure this status code. You can configure the
status code using the configuration files only.
Configuration Files
For specific parameters you can set in the configuration files for enabling/disabling the behavior of the Goodbye Key, see Appendix A, the section,
“Goodbye Key Cancels Incoming Call” on pageA-142.
Mitel Web UI
1. Click on Basic Settings->Preferences->General.
2. Enable or disable the "Goodbye Key Cancels Incoming Call" field by checking or unchecking the check box.
3. Click Save Settings to save your changes.
Note:
Valid status codes are based on RFC3261.