Installation guide

Operational Features
41-001561-00 REV00 – 10.2014 5-6
Resetting a User Password
If a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset
user password feature resets the password to the factory default which is blank (no password).
You can reset a user password using the Mitel Web UI only at the path Operation->Phone Lock. Use the following procedure
to reset a user password.
Mitel Web UI
1. Click on Operation->Phone Lock.
2. In the “Reset User Password” field, click Reset.
The following screen displays:
3. In the “Current Password” field, leave this blank.
4. In the “New Password” field, enter a new password for the user.
Note:
The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default pass-
word instead.
5. In the “Password Confirm” field, re-enter the new user password.
6. Click Save Settings to save the new user password and perform the next procedure.