Installation guide

Additional Information
33
To Intercept a Filtered Call Before it is Transferred to an Assistant
Use the following procedure to intercept a filtered call before it is transferred to an Assistant:
For the 6865i SIP Phone:
1. Lift the handset or press the button if the phone has no active calls
or
Press the corresponding Line button if on an active call.
For the 6867i and 6869i SIP Phones:
1. Lift the handset, press the button, or press the Answer softkey if the phone has
no active calls
or
Press the Answer softkey if on an active call.
To Ignore a Filtered Call
Use the following procedure to ignore a filtered call:
For the 6865i SIP Phone:
1. Press the button if the phone has no active calls
or
Press the button if on an active call and the Goodbye Key Cancels Incoming Call
feature is enabled
or
Press and hold the Ignore key until the call is successfully ignored if on an active call and
the Goodbye Key Cancels Incoming Call feature is disabled.
For the 6867i and 6869i SIP Phones:
1. Press the button or Ignore softkey if the phone has no active calls
or
Press the Ignore softkey if on an active call.