Mitel 6800i Series SIP Phones RN-001039-00 REV01 4.0.
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Release Notes Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Release Content Information . . . . . . . . . . . . . . . . . . . . . . . .
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Configuration Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Autodiscovery Support for Multiple mDNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 BroadSoft XSI Credentials Using the Configuration Files . . . .
About This Document ABOUT THIS DOCUMENT This document provides details on new features and/or issues resolved for the Mitel 6800i series (6863i, 6865i, 6867i, and 6869i) SIP phones for Release 4.0.0 SP1. Note: This release applies to the phone models mentioned above only. For more detailed information about features associated with each phone, and for information on how to use the phones, see your model-specific SIP Phone Installation Guide and the SIP Phone User Guide.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes HARDWARE SUPPORTED This release of firmware is compatible with the following Mitel SIP portfolio products: • 6863i • 6865i • 6867i • 6869i BOOTLOADER REQUIREMENTS This release of firmware is compatible with the following Mitel SIP portfolio product bootloader versions: 2 • 6863i: Boot2 1.0.0.0 or higher • 6865i: Boot2 1.0.0.0 or higher • 6867i: Boot2 1.0.0.6 or higher (1.0.0.7 recommended) • 6869i: Boot2 1.0.0.6 or higher (1.0.0.
New Features in Release 4.0.0 SP1 NEW FEATURES IN RELEASE 4.0.0 SP1 This section provides the new features in SIP Phone Release 4.0.0 SP1. The following table summarizes each new feature and provides a link to more information within this release note. Each feature also specifies whether it affects the Administrator, the User, or the XML Developer. This table may also provide the documentation location of features that have already been documented in Mitel’s documentation suite.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes FEATURE DESCRIPTION Missed Calls Indicator Line Applicability With Release 4.0.0 SP1, Administrators can now select the specific lines on the phone to which the missed call indicator is applicable. This can be performed using the Mitel Web UI or by defining the "sip lineN missed calls enabled" parameter in the configuration files. (For Administrators) *New for all phones.
New Features in Release 4.0.0 SP1 FEATURE DESCRIPTION SIP Features Account Unregistration Upon Reboot (For Administrators and Users) A behavior change has been implemented in Release 4.0.0 SP1 whereby the SIP phones now unregister all accounts before executing a reboot. This behavior ensures that any call manager limits with regards to maximum number of registered devices are not unintentionally reached due to the rebooting of the phones. *New for all phones.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes FEATURE DESCRIPTION DHCP Option 120 Support DHCP Option 120 (as referenced in RFC 3361) allows SIP clients to locate a local SIP server (i.e. outbound proxy server) that can be used for all outbound SIP requests. Using the “use dhcp option 120” configuration parameter, administrators can now enable support for DHCP Option 120 on the 6800i SIP phones. (For Administrators) *New for all phones.
New Features in Release 4.0.0 SP1 FEATURE DESCRIPTION Discreet Ringing Support A new discreet ringing feature has been implemented in Release 4.0.0 SP1. When enabled, if a call is incoming, the phone will play the configured ring tone once only. (For Administrators and Users) *New for all phones. Incoming Call Ring Tone Silence Softkey (For Users) Complimenting the discreet ringing feature, a "Silence" softkey is now offered to 6867i and 6869i SIP phone users during all incoming calls.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes ADDITIONAL INFORMATION CONFIGURATION FEATURES AUTODISCOVERY SUPPORT FOR MULTIPLE mDNS SERVERS The Mitel 6867i and 6869i SIP phones now support the auto-discovery of multiple mDNS in Release 4.0.0 SP1. When unconfigured (i.e. factory default) phones are booted up, if multiple mDNS servers are found, users are able to select the desired mDNS server they want to utilize for configuration purposes.
Additional Information BROADSOFT XSI CREDENTIALS USING THE CONFIGURATION FILES Previously, Xtended Services Interface (XSI) Enterprise Directory credentials could only be entered by users through the phone’s Options List > Credentials menu. In Release 4.0.0 SP1 the "xsi ip" parameter can be used by Administrators to define not only the XSI server details, but also XSI Enterprise Directory credentials. The syntax for this parameter is [username]:[password]@[server] (e.g. xsi ip: johndoe:mitel123@xsp.xsi.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes MISSED CALLS INDICATOR LINE APPLICABILITY Administrators can now select the specific lines on the phone to which the missed calls indicator is applicable.
Additional Information Configuring Missed Calls Indicator Applicability for Specific Lines Using the Mitel Web UI Use the following procedure to configure missed calls indicator applicability for specific lines using the Web UI: 1. Click on Advanced Settings > LineN (where N = line number). 2. Under Additional Settings, for the Missed Calls option, enable by checking the checkbox or disable by unchecking the box (default is enabled). 3. Click Save Settings. 4.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes CONFIGURABLE BLF KEY BEHAVIOR WHEN IN AN ACTIVE CALL Administrators can now configure the phone’s behavior when a BLF softkey is pressed during an active call. If the "blf key mode" parameter is defined as "0" (default), the BLF number will be sent as DTMF tones in the active call. If defined as "1", the active call will be placed on hold and the phone will place a call to the BLF number using the next available line.
Additional Information BLF/LIST RING SPLASH ENHANCEMENTS Starting with Release 4.0.0 SP1, BLF and BLF/List ring splash settings have been consolidated for the 6865i, 6867i, and 6869i SIP phones. Ring splash parameter values that were once only applicable to BLF-monitored extensions have now been extended to BLF/List-monitored extensions, therefore making ring splash behavior consistent between both BLF and BLF/List.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes PARAMETER DESCRIPTION prgkeyN ring splash softkeyN ring splash topsoftkeyN ring splash expmodX keyN ring splash hardkeyN ring splash When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: (where N corresponds to the key’s number and X corresponds to the expansion module’s number) 0. Silence (ring splash off). 1.
Additional Information PARAMETER DESCRIPTION ring splash frequency Indicates the frequency interval (in seconds) when the “...keyN ring splash” parameter is set to a “periodic” alerting pattern. ring splash volume Indicates the volume of the ring splash from 1 (loudest) to 9 (softest) when the “...keyN ring splash” parameter is set to a “low volume” alerting pattern.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes PARAMETER CONFIGURATION FILES softkeyN ring splash prgkeyN ring splash topsoftkeyN ring splash expmodX keyN ring splash hardkeyN ring splash startup.cfg, .cfg, .cfg DESCRIPTION When a key is configured for BLF or BLF/List functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: 0. Silence (ring splash off). 1. Normal (same as current BLF ring splash). 2.
Additional Information PARAMETER CONFIGURATION FILES softkeyN ring splash prgkeyN ring splash topsoftkeyN ring splash expmodX keyN ring splash hardkeyN ring splash startup.cfg, .cfg, .cfg FORMAT Integer DEFAULT VALUE 0 (Silence) RANGE 0-12 0. (Silence) 1. (Normal) 2. (Normal delayed) 3. (Periodic) 4. (Periodic delayed) 5. (Low volume) 6. (Low volume delayed) 7. (The behavior is determined by the global parameter “play a ring splash”.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes PARAMETER CONFIGURATION FILES ring splash delay startup.cfg, .cfg, .cfg DESCRIPTION Indicates the delay (in seconds) between the target ringing and the ring splash played when the “...keyN ring splash” parameter is set to a “delayed” alerting pattern. Note: If defined as “0”, the ring splash is played immediately.
Additional Information OPTION TO ENABLE/DISABLE REAL-TIME TRANSPORT CONTROL PROTOCOL (RTCP) The "rtcp enabled" parameter has been introduced in Release 4.0.0 SP1 allowing Administrators the ability to manually enable or disable RTCP. Defining the parameter as "0" disables the feature, while "1" enables the feature. RTCP is enabled (i.e. "1") by default.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes DHCP OPTION 60 VENDOR CLASS IDENTIFIER ENHANCEMENT The “dhcp opt60 extended vendor class” configuration parameter has been implemented in Release 4.0.0 SP1 allowing the phones to provide the DHCP server with enhanced DHCP Option 60 (Vendor Class Identifier) information that includes firmware and bootrom information in addition to the identifier value.
Additional Information BLACKLIST FOR WEB INTERFACE ATTACKS A security enhancement has been implemented in 4.0.0 SP1 whereby when the phone detects an attack on its Web UI, it will automatically blacklist the IP of the attacker. By default, when the initial attack is detected by the phone, access will be denied for 10 minutes.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes SIP FEATURES CONFIGURABLE SIP NO RTP PACKET TIMEOUT PERIOD A new parameter ("sip no rtp timeout") has been introduced in Release 4.0.0 SP1. This parameter allows Administrators the ability to define a timeout period (in seconds) whereby if no RTP packets (i.e. audio stream) are received in the defined amount of time, the phone will send a BYE request, thus releasing the call and returning the home/idle screen. Notes: 1.
Additional Information BROADSOFT BROADWORKS EXECUTIVE AND ASSISTANT SERVICES Release 4.0.0 SP1 introduces support for the BroadSoft BroadWorks Executive and Assistant Services feature for the 6865i, 6867i, and 6869i SIP phones.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes The “sip execassist fac initiate call” parameter is used to specify the FAC that is used by Assistants to initiate a call on behalf of the Executive. The FAC should correspond to the value configured for the “Executive-Assistant Initiate Call” setting defined in the BroadSoft Web portal.
Additional Information PARAMETER CONFIGURATION FILES sip execassist fac initiate call startup.cfg, .cfg, .cfg DESCRIPTION Specifies the Feature Access Code (FAC) for the BroadSoft ExecutiveAssistant Initiate Call feature.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes "#71", the softkey value should be defined with the two specific FACs separated by a semi-colon (i.e. "#61;*61" or "#61;#71" respectively). Notes: 1. If the Deactivation FAC is not specified after the semi-colon (e.g. "#61;"), the phone will ignore the semi-colon and behave as if only the Activation FAC was defined (i.e.
Additional Information The following parameters are examples you can use to configure the Filter softkey on the Executive’s phone: For Bottom Softkeys softkey1 type: filter softkey1 label: Filter softkey1 value: "#61;*61" softkey1 line: 1 For Top Softkeys topsoftkey1 type: filter topsoftkey1 label: Filter topsoftkey1 value: "#61;*61" topsoftkey1 line: 1 For Programmable Keys prgkey1 type: filter prgkey1 value: "#61;*61" prgkey1 line: 1 For Expansion Module Softkeys expmod1 key1 type: filter expmod1 key1 la
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes Configuring the Filter Softkey on the Assistant’s Phone Using the Mitel Web UI Use the following procedure to configure the Filter Softkey on the Assistant’s phone using the Mitel Web UI: 1. Click on Operation->Softkeys and XML. or Click on Operation-> Programmable Keys. or Click on Operation->Expansion Module Keys. 2. Select a key that you want to use as a Filter activate/deactivate key. 3. In the "Type" field, select "Filter". 4.
Additional Information For Top Softkeys topsoftkey1 type: filter topsoftkey1 label: Filter-Stefan topsoftkey1 value: 4100 topsoftkey1 line: 1 topsoftkey2 type: filter topsoftkey2 label: Filter-John topsoftkey2 value: 4101 topsoftkey2 line: 1 For Programmable Keys prgkey1 type: filter prgkey1 value: 4100 prgkey1 line: 1 prgkey2 type: filter prgkey2 value: 4101 prgkey2 line: 1 For Expansion Module Softkeys expmod1 key1 type: filter expmod1 key1 label: Filter-Stefan expmod1 key1 value: 4100 expmod1 key1 line:
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes • In such scenarios, addresses will not need to be manually entered and the phone will automatically initiate the call to the target phone on behalf of the Executive. Note: The Speeddial softkey type can be utilized for additional functions related to the Executive and Assistant Services feature that rely on FAC calls (i.e. opting in to an Executive’s filtered call pool, opting out of an Executive’s filtered call pool, etc...).
Additional Information For Bottom Softkeys softkey1 type: speeddial softkey1 label: Init softkey1 value: "#64" softkey1 line: 1 softkey2 type: speeddial softkey2 label: Init2 softkey2 value: "#644052" softkey2 line: 1 softkey3 type: speeddial softkey3 label: Init3 softkey3 value: "#644052*4059" softkey3 line: 1 For Top Softkeys topsoftkey1 type: speeddial topsoftkey1 label: Init topsoftkey1 value: "#64" topsoftkey1 line: 1 topsoftkey2 type: speeddial topsoftkey2 label: Init2 topsoftkey2 value: "#644052" to
Mitel 6800i Series SIP Phones 4.0.
Additional Information To Intercept a Filtered Call Before it is Transferred to an Assistant Use the following procedure to intercept a filtered call before it is transferred to an Assistant: For the 6865i SIP Phone: 1. Lift the handset or press the button if the phone has no active calls or Press the corresponding Line button if on an active call. For the 6867i and 6869i SIP Phones: 1.
Mitel 6800i Series SIP Phones 4.0.
Additional Information 4. Press the Change key. 5. Press the Next key to toggle the Filtering option from OFF to ON. 6. Press the Set key. 7. Press the Done key. A checkmark will be displayed beside the Executive indicating Executive Call Filtering is to be activated. 8. Press the Done key again. 9. Press the Confirm key to apply the changes and return to the idle screen. Notes: 1.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes To Deactivate Executive Call Filtering on the Assistant’s Phone when the Filter Key’s Value is Not Defined Use the following procedure to deactivate Executive Call Filtering on the Assistant’s phone when the Filter key’s value is not defined: For the 6865i SIP Phone: 1. Press the “Filter” key. The list of associated Executives will appear on screen. 2.
Additional Information Use the following procedure to answer a filtered call: For the 6865i SIP Phone: 1. Lift the handset or press the button if the phone has no active calls or Press the corresponding Line button if on an active call. For the 6867i and 6869i SIP Phones: 1. Lift the handset, press the button, or press the Answer softkey if the phone has no active call or Press the Answer softkey if on an active call.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes To Push a Filtered Call Back to the Executive Use the following procedure to push a filtered call back to the Executive: For the 6865i SIP Phone: 1. After answering a filtered call, press the Transfer button twice. The phone will enter in the FAC for the BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call. The FAC call will be answered and the filtered call will be released if the push is successful.
Additional Information To Perform a Semi-Attended Transfer of a Filtered Call to the Executive Use the following procedure to perform a semi-attended transfer of a filtered call to the Executive: For the 6865i SIP Phone: 1. After answering a filtered call, press the Transfer button. 2. Enter the Executive’s phone or extension number and press the Dial key. 3. When the call is in the ringing state, press the Transfer button.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes To Activate Call Forwarding of Filtered Calls Using the Mitel Web UI Use the following procedure to activate call forwarding of filtered calls using the Mitel Web UI: 1. Click on Basic Settings->Account Configuration. 2. Place a checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”. 3. Enter the phone number you wish to forward incoming filtered calls to in the “Divert to Number” field. 4. Click Save Settings.
Additional Information 12. Press the Confirm key to apply the changes. A checkmark will be displayed beside Fwd Filtering indicating call forwarding of all filtered calls is to be activated. 13. Press the Done key again. 14. Press the Confirm key again. 15. Press the button to return to the idle screen. The idle screen will display a “CFWD Filtering” message and the Message Waiting Indicator (MWI) and (if configured) Call Forward softkey LEDs will be lit indicating Forward Filtering is activated.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes For the 6865i SIP Phone: 1. Press the Options key, the 2 navigation key, and then the Enter key to enter the Call Forward menu or Press the Call Forward programmable key. 2. Press the 2 navigation key three times to select Forward Filtering. 3. Press the Change key to enter the Call Forward Mode Forward Filtering menu. 4. Press the 2 navigation key to highlight the Call Forward State menu. 5.
Additional Information To Initiate a Call on Behalf of an Executive Use the following procedure to initiate a call on behalf of an Executive: For the 6865i SIP Phone: 1. Press the Speeddial softkey programmed with Initiate Call function (e.g. “Init”). The phone will enter in the FAC for the BroadSoft Executive-Assistant Initiate Call feature and automatically dial the FAC call. 2.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes OPTION TO PARSE OR IGNORE REFER EVENT IDS The configuration parameter "sip ignore refer event id" has been introduced in Release 4.0.0 SP1. This parameter allows Administrators the ability to set whether or not event IDs (i.e. Event: refer:id=xxxxx) in REFER NOTIFY event headers received by the phone should be ignored. Configuring the phones to ignore event IDs may fix call transfer issues caused by event IDs not matching REFER CSeq numbers.
Additional Information DHCP OPTION 120 SUPPORT DHCP Option 120 (as referenced in RFC 3361) allows SIP clients to locate a local SIP server (i.e. outbound proxy server) that can be used for all outbound SIP requests. Using the “use dhcp option 120” configuration parameter, Administrators can now enable support for DHCP Option 120 on the 6800i SIP phones.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes Enabling Support for DHCP Option 120 Use the following parameter to enable support for DHCP Option 120 on the SIP phones: 46 PARAMETER CONFIGURATION FILES use dhcp option 120 startup.cfg, .cfg, .cfg DESCRIPTION Enables support for DHCP Option 120 on the SIP phones. DHCP Option 120 allows SIP clients to locate a local SIP server (i.e. outbound proxy server) that can be used for all outbound SIP requests.
Additional Information UI FEATURES USB HEADSET SUPPORT Release 4.0.0 SP1 introduces USB headset support for the Mitel 6867i and 6869i SIP phones. Users can simply plug in the supported USB headset into the USB input port located on the back of their phones and configure the phone’s audio mode accordingly (e.g. Headset, Speaker/Headset, or Headset/Speaker) to start using their USB headset.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes Audio Modes The 6867i and 6869i SIP phones allow you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode options provide different combinations of these three methods to provide maximum flexibility in handling calls. There are four audio mode options you can set. 48 AUDIO MODE OPTION DESCRIPTION Speaker This is the default setting.
Additional Information Configuring the Audio Mode Using the Configuration Files Use the following parameter to configure the audio mode of the phone: PARAMETER CONFIGURATION FILES audio mode startup.cfg, .cfg, .cfg DESCRIPTION Allows you to configure how the FORMAT Integer DEFAULT VALUE 0 RANGE 0. Speaker - This is the default setting. Calls can be made or received using the handset or handsfree speakerphone.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes BROADSOFT XSI SPEED DIAL 8 SUPPORT Release 4.0.0 SP1 introduces interoperability support for the BroadSoft XSI Speed Dial 8 service for the 6863i and 6865i SIP phones.
Additional Information Enabling XSI Speed Dial 8 Support Using the Configuration Files Use the following parameters to enable XSI Speed Dial 8 support. PARAMETER CONFIGURATION FILES xsi user name startup.cfg, .cfg, .cfg DESCRIPTION Specifies the user name used for authentication of the XSI account. FORMAT @ DEFAULT VALUE N/A RANGE N/A EXAMPLE xsi user name: xsi@xsi.broadworks.net PARAMETER CONFIGURATION FILES xsi ip startup.cfg, .cfg, .
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes PARAMETER CONFIGURATION FILES xsi port startup.cfg, .cfg, .cfg DESCRIPTION Specifies the port used for communicating with the XSI server. FORMAT Integer DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs) RANGE Any valid port EXAMPLE xsi port: 8080 PARAMETER CONFIGURATION FILES xsi speeddial8 enabled startup.cfg, .cfg, .
Additional Information Entering Credentials for Broadsoft XSI Services Before the BroadSoft XSI Speed Dial 8 service can be utilized, user credentials (i.e. username and password) for BroadSoft XSI will need to be entered using the phone’s UI by navigating to the Options List > Credentials menu. Use the following procedure on the phone’s UI to enter user credentials. 1. Press on the phone to enter the Options List. 2. Navigate to the Credentials option and press the 4 Enter key. 3.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes BROADSOFT XSI CALL LOG SUPPORT In addition to Speed Dial 8 support, Release 4.0.0 SP1 introduces interoperability support for the BroadSoft XSI Call Log service with the 6863i and 6865i SIP phones. When configured on the BroadSoft BroadWorks call manager and enabled on the phone, the phone’s native Callers List and Redial List are replaced with call information provided by the XSI server.
Additional Information Enabling XSI Call Logs Support Using the Configuration Files Use the following parameters to enable XSI Call Logs support. PARAMETER CONFIGURATION FILES xsi user name startup.cfg, .cfg, .cfg DESCRIPTION Specifies the user name used for authentication of the XSI account. FORMAT @ DEFAULT VALUE N/A RANGE N/A EXAMPLE xsi user name: xsi@xsi.broadworks.net PARAMETER CONFIGURATION FILES xsi ip startup.cfg, .cfg, .
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes PARAMETER CONFIGURATION FILES xsi port startup.cfg, .cfg, .cfg DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs) RANGE Any valid port EXAMPLE xsi port: 8080 PARAMETER CONFIGURATION FILES xsi calllogs enabled startup.cfg, .cfg, .cfg DESCRIPTION Enables or disables XSI Call Log functionality.
Additional Information DIRECTORY SEARCH SUPPORT 6863i and 6865i SIP phone users are now able to perform Directory entry searches. After entering the search term, the phone will apply the search to all enabled Directory sources and provide the user with a consolidated list of entries. Searching for Directory Entries Use the following procedure on the phone’s UI to perform a Directory entry search. 1.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes CONFIGURABLE BEHAVIOR FOR INCOMING MULTICAST PAGING DURING THE DIALING STATE Starting with Release 4.0.0 SP1, the incoming intercom barge in setting is now applicable to incoming multicast paging calls. If a user is in a dialing state with the Barge In feature enabled and a multicast page is received by the phone, the phone will automatically switch focus to the multicast page screen.
Additional Information Configuring the Incoming Intercom Barge In Setting Using the Using the Mitel Web UI Use the following parameter to configure the incoming intercom barge in setting using the Web UI: For the 6867i and 6869i SIP Phones: 1. Click on Basic Settings > Preferences. 2. Under Incoming Intercom Settings, for the Allow Barge In option, enable by checking the checkbox or disable by unchecking the box (default is enabled). 3. Click Save Settings.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes DISCREET RINGING SUPPORT A new discreet ringing feature has been implemented in Release 4.0.0 SP1. When enabled, if a call is incoming, the phone will play the configured ring tone once only. All applicable visual indicators (LED for the corresponding Line key, Message Waiting Indicator [MWI], etc...) will behave normally.
Additional Information Configuring a Discreet Ringing Key Using the Mitel Web UI Use the following procedure to configure a Discreet Ringing key using the Mitel Web UI: 1. Click on Operation->Softkeys and XML. or Click on Operation-> Programmable Keys. or Click on Operation->Expansion Module Keys. 2. Select a key that you want to use as a Discreet Ringing key. 3. In the "Type" field, select "Discreet Ringing". 4. Click Save Settings to save your settings.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes INCOMING CALL RING TONE SILENCE SOFTKEY Complementing the discreet ringing feature, a "Silence" softkey is now offered to 6867i and 6869i SIP phone users during all incoming calls. 6867i Silence Softkey 6869i Silence Softkey When pressed, the incoming call ring tone is immediately silenced but all applicable visual indicators (LED for the corresponding Line key, Message Waiting Indicator [MWI], etc...) will behave normally.
Additional Information LIVE K680I KEYBOARD SUPPORT When the 6867i/6869i SIP phone is in an idle state and a alphabetic character key on an attached K680i keyboard is pressed, the default behavior of the phone is to simply wake up (if the phone is dimmed or displaying the screensaver). In Release 4.0.0 SP1, users can enable the Live Keyboard feature, which, in addition to waking up the phone (if applicable), will launch the Directory search function in such scenarios.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes Configuring the Live Keyboard Feature Using the Phone’s UI Use the following procedure on the phone’s UI to configure the Live Keyboard feature. 1. Press on the phone to enter the Options List. 2. Navigate to the Directory > Settings option and press the 3. Use the 2 key to scroll down and highlight the Live Keyboard setting. 6867i Live Keyboard Setting button or Select softkey.
Issues Resolved in Release 4.0.0 SP1 ISSUES RESOLVED IN RELEASE 4.0.0 SP1 This section describes the issues resolved on the SIP phones in Release 4.0.0 SP1. The following table provides the issue number and a brief description of each fix: Note: Unless specifically indicated, the resolved issues below apply to the all the 6800i SIP phones. ISSUE NUMBER DESCRIPTION OF FIX Configuration ENH39017 An enhancement has been implemented in Release 4.0.0 SP1 whereby the phones now download the 802.
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes ISSUE NUMBER DESCRIPTION OF FIX DEF39122 Values for the "ring tone" parameter have been updated in Release 4.0.0 SP1. Tone 6 (previously defined as a value of "5") and Silent (previously defined as a value of "15") have been swapped. This change has been made to accommodate users upgrading to 4.0.0 SP1 with phones previous to Release 4.0.0 that are configured with the Silent ring tone.
Issues Resolved in Release 4.0.0 SP1 ISSUE NUMBER DESCRIPTION OF FIX User Interface ENH38512 6865i, 6867i, and 6869i: When the phone received a NOTIFY for a BLF with the state defined as "early" and the direction defined as "initiator", the LED for the BLF key was yellow and incorrectly blinking. This issue has been fixed and the key is now correctly displayed as solid red. ENH38752 When using the Visitor Desk Phone (VDP) feature, an "Authorizing...
Mitel 6800i Series SIP Phones 4.0.0 SP1 Release Notes ISSUE NUMBER DESCRIPTION OF FIX DEF39010 6865i, 6867i, and 6869i with M685i Expansion Module: BLF/List labels were not being refreshed properly on the M685i’s softkeys when the BLF/List was changed via the BroadSoft web portal. This issue has been corrected. DEF39169 6867i: When using the phone with the MiVoice 5000 call manager, entering the menu and selecting a different language did not change some of the text in certain menus/screens.
Contacting Mitel Support CONTACTING MITEL SUPPORT If you have read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Mitel Support via one of these methods: North America • Toll Free 1-800-574-1611 • Direct +1-469-365-3639 • Online at http://www.mitel.com, click on Technical Support. Outside North America Please contact your regional Mitel Technical Support.
