User guide

6510 UM Client Application User Guide 37
UM Client Manager and Desktop Applications
Taking a Message
When a call comes through to your extension, you can choose to send the call
directly to your voice mail. When enabling this option from the UM Client Manager
interface, you can select which pre-recorded greeting to use to greet the caller.
 To take a message:
1. Click the Take Msg arrow key and select the greeting type you
want the caller to receive. The UM Call Manager sends the caller to
the selected greeting to record a message.
Pulling a Caller out of Voicemail
When a caller is in the process of leaving a message in your voice mailbox, you can
choose to retrieve the caller from voicemail and speak to them directly.
 To pull a caller out of voicemail:
1. While a caller is in a message recording session, click Recall. The
caller is transferred to your extension.
Specifying Do Not Disturb
Do Not Disturb (DND) allows you to activate a Do Not Disturb message when an
incoming call appears in the popup.
 To specify do not disturb:
1. Click the Do Not Disturb icon.
Adding a Call to the Contact Manager
Note: This function is only available when PIM Integration is set to
Outlook.
If your PIM Integration is set to Outlook, after you answer a call, you can add
information about the caller to the Microsoft
®
Outlook Contact Manager. For more
information on how to use contacts, see your Outlook guide.