User guide

26 6510 UM Client Application User Guide
UM Client Manager and Desktop Applications
6. Select Eliminate New Call Popup, If Found if you do not want a
new call popup when a matching information is found for the
incoming call by the system.
7. From the Default Action drop-down list, select a default action. If
you do not click on any actions on the incoming screen popup, the
system will process the call based on the action you have assigned
in this field.
Note: You can override these default actions by the actions that you
may choose on an incoming screen pop.
Outlook Select Auto Add Record on Not Found to
add the call record if it is not found in the
database. It takes the caller ID information
including the name and number, and creates a
new contact in Outlook or Act.
Select Search Public Contacts to search the
public contact database on the office exchange
server for matching contact number.
Select Eliminate New Call Popup If Found
when you want to turn off call control and only
popup the contact information on incoming
calls.
Custom ActiveX This allows a user with Visual Basic (VB) Script
experience to integrate the screen pops and
call controls into custom databases and
applications.
In the Class Name field, enter the file name of
the script created to do custom screen pops.
Action Function
Take Call Take the call automatically
Take Message Take a message automatically
Transfer Call By default, transfer the call to another extension
Function Related Fields