Specifications

3300 ICP General Information Guide

Mitel Networks 6500 Unified Communications

Mitel Networks 6500 Unified Communications deliver powerful, unique solutions. The software

resides on a server, and the system responds to conversational voice commands providing a single

point of access for a wide range of information.

The 6500 UC Server can support up to 30 ports of simultaneous speech, corporate directories

containing up to 10,000 names, and personal directories containing up to 500 names. The 6500 UC

Server connects to the 3300 ICP through the LAN using the IP protocol.

6500 Applications run on Microsoft Windows NT Server 4.0

There are three main applications:

• Mitel Networks 6500 Attendant

• Mitel Networks 6500 Unified Messaging

• Mitel Networks 6500 Enterprise Voice Portal.

There are also three purchasable options available:

• Mobility

• Calendar and Task Management

• Fax Integration.

Mitel Networks 6500 Attendant

The Mitel Networks 6500 Attendant routes incoming calls to people or departments within a company

based on spoken commands. For example, users state the name of the person or department that

they want to speak to, and the system routes the call to the requested party.

With this application, users can

• Place a call to any number in the company directory by stating a name, extension, or department

• Navigate through multi-level menus using voice commands

• Call into the system from their home phone or cell phone and place calls to external numbers that

are programmed in the company directory, provided the users have been assigned the required

system privileges

• Program their own list of frequently called numbers and then place calls to those numbers

through using speech commands (registered users only)

Additional functionality includes:

• Transfer of an incoming call to another number (Mobility option)

• Interact with VoiceXML scripts (Enterprise Voice Portal option).