User guide

Messaging

Message Queuing and Message Priority

To notify about new incoming messages, all incoming messages are placed in a message

queue. The sorting order for the message queue depends on the system settings. By default

the messages are sorted according to message priority, and thereafter according to arrival time.

The messages in the message queue are automatically displayed for 20 seconds until all

messages have been displayed. You can extend the time to display a message by pressing

any button. You can also close a message to immediately see the next message in the message

queue.

The messages that you do not close are put last in the message queue and remain in the

message queue until you close them. They are shown as unread in the message list and will

not be shown as read until you have closed them.

Refer to the Mitel 5624 Wireless Handset Configuration Guide, for information on how to

configure the message queue.

Interactive Messaging

Interactive Messaging (IM) is a function that extends basic messaging. It enables handset users

to access information from a client application in the system.

For example, customized applications can be accessed from the handset. A list of actions can

be included in the message sent from the application to the handset.

An IM is indicated and viewed the same way as an ordinary message. See the Mitel 5624

Wireless Handset Configuration Guide. It is saved along with other messages in the message

list.

When you read an IM, it can display several options.

1. Mark the appropriate IM.

2. Press “Select”.

3. If the selected option requests input, enter the information required and press “OK”. Press-

ing the middle soft key changes the mode to digit or text input depending on the format of

the message.

Note: This feature applies to the 5624 Services license only.

Note: This system dependent feature applies to the 5624 Services license only.

Note: The indication of an IM can differ from an ordinary message depending on the

settings in the IM. The application that sends the IM can determine the alert signal

volume and LED indication.