User guide

Troubleshooting
73
Error or Warning Messages - Bluetooth
* See the Bluetooth headset user manual for details.
LED Error Indications
See the Mitel 5607 Wireless Handset Configuration Guide.
LED is flashing red, quick flash, (100 ms on, 800 ms off)
1. If a third handset, that is another handset than the "old" (the replaced handset) and "new"
(the replacement headset) handset, is inserted into the charger during Easy Replacement,
this error indication appears. Change to the correct handset.
2. The charger has found that Easy Replacement does not work. Change back to the "new"
handset.
LED is flashing red, long flash (800 ms on, 100 ms off)
Error during Easy Replacement. Both telephones need to be sent for service.
Display shows Probable cause Action or comment
No headset found 1) The headset is turned off.
2) The headset battery is not working.
3) The headset is out of range.
4) The headset is not in pairing mode.
1) Turn on the headset.
2) Charge the headset.
3) Move the headset closer to
handset < 10 metres.
4) Turn the headset into pairing
mode.*
Pairing fails The headset is not in pairing mode. Turn the headset into pairing/
discoverable mode.*
An incorrect PIN number was
entered.
Re-enter the PIN number.*
Connecting fails 1) The headset is not turned on.
2) The Link key in headset has been
deleted.
3) The headset is already connected
to another handset.
4) The headset is too close to
disturbing devices.
1) Turn on the headset.
2) Repeat the pairing procedure.
3) Disconnect the headset from
the other handset.
4) Disturbing devices can include
WLAN equipment, microwaves,
etcetera.
Headset cannot connect
to handset
See the headset manual
for details on how to
connect.
1) The handset is not turned on.
2) The Bluetooth module is disabled.
3) Another headset is already
connected to the handset.
4) The Link key is missing in either the
headset or the handset.
5) The headset is too close to
disturbing devices.
1) Turn on the handset.
2) Enable "Bluetooth" in Bluetooth
menu.
3) Disconnect the connected
headset.
4) Repeat the pairing procedure.
5) Disturbing devices can include
WLAN equipment, microwaves,
etcetera.