Specifications

Applications

MiAUDIO

With MiAUDIO, developers can include the processing of phone audio streams in their

applications for MCD. Examples of MiAUDIO applications include a voice mail system, or an

automated recorded message delivery system.

MiAUDIO is used to control the calls of a physical phone or a workstation softphone. MiAUDIO

can receive and interpret Dual Tone Modular Frequency (DTMF) signals and handle multiple

phones, trunk devices, and routing queues. Applications written for MiAUDIO permit third-party

call control (outside of the "conversation"). MiAUDIO targets server applications that control

multiple devices and handle things such as corporate voice mail, where speech recognition

and DTMF detection are required.

Emulating the Mitel 5020 IP Phone controlled by MCD, MiAUDIO provides voice port capabilities

to server-based applications. MiAUDIO offers the following

• Up to 60 ports (softphones) for voice applications

• Voice stream record and playback

• Phone and line device interface for monitoring and controlling the softphone

• DTMF generation

• DTMF detection events for IP- and TDM-sourced calls

• Call control via MiTAI

Secure Recording Connector

Mitel Secure Recording Connector (SRC) is a call recording solution that enables third-party

recording equipment to record Mitel encrypted voice streams. SRC is placed on the LAN and

accepts requests from properly authorized Call Recording Equipment (CRE) to establish taps

in the voice stream.

SRC is part of the MBG software blade. Phones that are enabled for call recording register with

the ICP via the SRC. SRC then taps (mirrors) the voice streams of any enabled phone, or group

of phones, to third-party call recording equipment. Developers can use the SRC-CRE interface

to add, remove, and query recording taps.

HTML Toolkit for Mitel 5320, 5330, 5340, and 5360 IP Phones

The Mitel 5320, 5330, 5340, and 5360 desktop application phones feature a large graphics

display and a built-in HTML player. Mitel HTML Toolkit provides Application Programming

Interfaces (APIs) for developers to customize these large-screen display phones.

HTML Toolkit enables developers to build graphical applications for 5320, 5330, 5340, and

5360 phones using standard web authoring tools. They can tightly integrate the phones into

their business processes and deliver tailored functionality for a wide range of business

applications that target horizontal and vertical market sectors. Custom applications provide

simple navigation and enhanced usability of display phones and meet organizational objectives

(for example, sales, branding, and process improvement).