Specifications

General Information Guide

Third-Party Developer Support

The Mitel Solutions Alliance (MSA) Developers Program offers third-party vendor partners and

end customers access to software development tool kits and support services for integration

with our award-winning range of IP communication devices.

MSA Universal SDK Development Kit

The MSA Universal Software Development Kit (SDK) is a set of software, testing tools, and

documentation that provides developers what they need to effectively develop applications for

MCD.

The SDK application contains the following software options and troubleshooting tools:

• MiTAI: enables switch-to-application server communication for multiple switches

• MiAUDIO: enables an application to process voice on multiple Mitel phones

• MiTAI Browser Tool: ensures the connection is functioning properly to make function calls

and to view events from the API

• MiTAI Server Logger Tool: connects to the MCD host platform and downloads log files,

and captures all MiTAI server incoming and outgoing messages for debugging purposes

• MiTAI Client Logger Tool: enables you to access MiTAI application information, collect

MiTAI API information in a log file, and capture MiTAI client data on incoming and outgoing

messages for debugging

• MiAUDIO Test Tool: enables you to verify that MiAUDIO has been correctly installed and

that all connections allow proper communication between the MiAUDIO application and the

MCD host platform

MiTAI

Mitel Telephony Application Interface (MiTAI) is a powerful telephony API designed for

applications that require sophisticated call- and PBX-control functionality. MiTAI offers a full

suite of capabilities from simple third-party call control to contact center monitoring and control.

MiTAI follows the client-server model. The server component resides in MCD. The client

component is co-resident with the application. A MiTAI application accesses the MCD host

platform via a LAN connection.

MiTAI and MiAUDIO

MiTAI can integrate with MiAUDIO, enabling developers to produce applications (for example,

voice mail or automated call routing systems requiring DTMF detection), that require

sophisticated capabilities beyond standard call handling.