Specifications

Applications
51
Applications
The following applications are available for all Mitel Communications Director deployments,
except where noted. These applications include Unified Communications solutions, solutions
for vertical markets, General Business Solutions, and Third Party Developer Support.
• Unified Communications
- “Mitel Applications Suite” on page 51
- “Mitel NuPoint Unified Messaging” on page 53
- “Mitel Unified Communicator Express” on page 54
- “Mitel Unified Communicator Advanced” on page 55
- “Mitel Intelligent Directory Application” on page 56
- “Mitel Live Content Suite” on page 57
- “Mitel Applications Builder” on page 57
- “Mitel Live Business Gateway” on page 58
- “Microsoft Lync” on page 59
- “Customer Interaction Solutions” on page 67
• “General Business Solutions” on page 71
Some applications are embedded in the system software and others are supported externally.
For more information, see the sections that follow. For detailed information on the Unified
Communications solutions, see the Unified Communications General Information Guide.
Mitel Applications Suite
Mitel Applications Suite (MAS) integrates with Mitel Border Gateway (MBG) to provide small
and medium-sized businesses with a set of advanced IP applications. MAS consolidates the
installation and management of these applications on a single server to make it simpler to
manage the information flow among customers, partners, and suppliers.
Co-residency is provided for multiple Mitel applications, including
• NuPoint (unified messaging)
• Speech Auto-Attendant,
• Unified Communicator (UC) Mobile
• Mitel Border Gateway with Teleworker, SIP Trunk Proxy and Web Proxy services
• Audio and Web Conferencing (AWC)
• Mitel Customer Service Manager (CSM)
• Business Dashboard
Refer to the latest Mitel Applications Suite General Information Guide on the Mitel Customer
Documentation web site for a list of the currently supported applications.