Specifications

MCD Software Overview

The new centralized hospitality solution

• Meets the needs of international markets—including Europe, the Middle East, and Asia

Pacific—and supports multi-national guests upon check-in

• Employs leading-edge technologies to deliver customized applications, such as large dis-

play touch screen phone sets for high-end boutiques and hotels

• Enables our partners to create custom HTML applications for large screen phone displays

for resort amenities, restaurants, advertising, etcetera, to enhance service

• Provides full-service integration with wireless SIP devices with embedded resiliency support

for third-party devices

• Provides enhanced analog scalability, centralized administration, and a redundant CPU IP

platform to accommodate large hospitality deployments

• Provides greater capacity for devices and suites and comprehensive support for numerous

PMS and Call Accounting solutions. See “Centralized Hospitality Deployment” on page 29.

MCD provides the features commonly used by hotels, motels, cruise ships, and hospitals. It

also provides elite features required of full service hotels, such as VIP status, automatic personal

wakeups, multiple languages, and maid identification.

Using the Hotel/Motel feature, receptionists, operators, and front desk personnel can

• View information on guest rooms, guests, and room extensions. Receptionists can add and

edit guest room information.

• Check in and check out guests, thus keeping track of arrivals and departures.

• Set the condition and occupancy status of rooms. Receptionists can set the condition and

occupancy status of rooms or maids can do this by entering personal ID codes—clean, not

clean, maid present, out of service, to be inspected. Requiring maids to identify themselves

when indicating room status changes enforces accountability and enhances quality.

• Search for rooms by using room condition and occupancy status as search parameters.

• Assign VIP status labels to room extensions so hotel employees respond accordingly when

VIP guests call the front desk or other hotel extensions. Assigning VIP status labels to

rooms optionally triggers the system to provide personal wake ups when VIP guests set

the wake-up feature. In addition, hotel employees can associate labels to room extensions

to provide insight as to the purpose of their stay (for example, Honeymoon, conference,

wedding) or to provide language identification so calls are answered in the guest’s language.

• Enable Automatic personal wakeups for specific VIP or non-VIP guest rooms so that per-

sonal wake-up calls for the guests are automatically set.

• Change the language of phone display prompts and applications for the phones in a guest

room at 'check in' from the attendant console or the PMS.

• Select up to fifteen different languages including English, French (Canadian), French (Eu-

ropean), Italian, German, Spanish (European), Spanish (LA), Dutch, Portuguese (Brazil),

Portuguese, (European), Romanian, Russian, Swedish, Polish, Simplified Chinese, and

Arabic on IP phones only.