Specifications

General Information Guide

Embedded Voice Mail

MCD includes an integrated fully-featured voice mail system. Up to 30 ports are available for

voice mail calls with support for a maximum of 750 mailboxes and 450 hours of storage time.

The voice mail system includes the following features:

• Standard Unified Messaging enables users to forward voice messages, including Re-

cord-a-Call messages, to e-mail addresses. Users can manually forward individual voice

messages, or automatically forward all voice messages.

• An automated attendant plays different greetings during and following business hours,

provides a company directory that uses extension numbers or names as the dialing method,

and allows single-digit option selection.

• A Multi-level auto attendant (MLAA) enables a hierarchical menu to be programmed on the

auto attendant. This provides callers with self-service options (for example, "Press 1 for

Sales") to reach individuals, departments, or pre-recorded information, or to leave voice

messages.

• Personal Contacts enables users to create a customized voice menu so callers can reach

users on their cellular phone, or by fax, etcetera.

• User mailboxes can be password-protected.

• A tutorial assists new subscribers with mailbox setup.

• Messages can be quickly retrieved.

• Easy-to-use menus enable users to send urgent, private, or certified messages.

• Users are notified of any messages customers have left them.

• Users can record conversations and save them to their voice mailboxes.

Voice Profile for Internet Mail

Voice Profile for Internet Mail (VPIM) enables voice mail users to send and receive messages

between the VPIM2 compliant voice mail servers of a network, regardless of whether they are

Mitel or third-party systems.

VPIM is supported between embedded messaging and NuPoint and is compatible with Hot

Desking.

Embedded System Management

Embedded System Management (ESM) includes the following end user tools:

• “Desktop Tool” on page 21

• “Administration Tools” on page 21

Note: VPIM on embedded voice mail does not support G.721 compression; it supports

only G.721 without compression. The other sites in the VPIM must also support G.721.