Specifications
Features
131
Forward Voice Mail to
E-Mail
This feature allows users to forward voice messages, including Record-a-Call
messages, to an E-mail address. Users can choose to manually forward voice
messages, or automatically forward all voice messages.
Memo Subscribers have single-digit access to send a message to their own mailbox, for
future reminders and memo-type messaging.
Message Notification The subscriber is notified that they have received a message by the message
light on their phone (MWI), and optionally by setting the notification type to one
of the following options, which causes the voice mail system to call:
• the mailbox’s associated extension number, for analog phone extensions or
phones without a message light (prompts called party to log into their mailbox).
• an outside number (prompts called party to log into their mailbox).
• a message pager (plays an audio message indicating messages are waiting).
• a tone-only pager (simply hangs up after a far connection is made).
• a digital pager (plays DTMF digits corresponding to a system-wide callback
number along with the specific mailbox number).
The system administrator may change notification options. The mailbox owner
may also modify them if the system administrator grants permission. In addition
to the notification type, the phone number and schedule are configurable. The
schedule determines whether paging occurs:
• around the clock, regardless of the business schedule.
• only during open business hours.
• only during closed business hours.
• never (disabled until the schedule is changed to one of the three previous
schedule options).
Finally, a mailbox may be configured to do non-MWI notification only in response
to urgent messages (as opposed to all messages).
By default, a busy or no answer condition detected on a notification call results in
two additional retries occurring at 15-minute intervals. All notification results are
posted to the system log file.
Outside Message
Notification Calls
The administrator configures a trunk access code for use in all outside notification
calls. The trunk access code controls the lines to be used for notification.
Distribution List, Broadcast
Message
Allows four system-wide and five (per mailbox) personal distribution lists as well
as a broadcast message facility to deliver a message to all mailboxes. Individual
subscribers can belong to any number of distribution lists.
New mailbox Tutorial The system guides the user through the steps required for initial configuration of
mailbox, including specification of a (non-default) passcode and recording of a
personal greeting and name.
Feature Description
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