Specifications

General Information Guide
104
Attendant Busy-Out
(Station)
Allows you to busy-out a specific station by using the attendant
console
N/A
Attendant CAS
Interface
Centralized Attendant Service interface allows an MCD system to be
a remote node for a CAS site. CAS is an attendant call-handling
service provided at a central office switch for calls from both public
and private networks.
N/A
Attendant Call
Answering Priority
Allows you to assign priority to calls based on origin when multiple
calls are waiting; the call with the highest priority is answered first
Yes
Attendant Call
Information Display
Provides the attendant with information about called and calling
parties
Yes
Attendant Call
Selection
Allows you to choose which group of incoming calls to answer first.
Each group is selected by pressing a softkey on the attendant console
Yes
Attendant
Conference
Allows the attendant to set up one or more conference connections
between central office trunks and internal stations
Yes
Attendant Consoles
(Multiple)
Provides support for Multiple Attendant Consoles Yes
Attendant Console
Firmkeys
Allows firmkeys to be programmed as one of the following feature
keys: Phonebook, Guest Services (Hotel/Motel), Trunk Status, Alarm,
SMDA, Select Option, Bulletin Board, Emergency Call Log, Guest
Services, Help, Message Waiting, Operator Mode, Pager, Phone
Book, Scratch Pad, Third Party application, Tones, TrkGrp Status,
Voice Mail or blank (no application).
Yes
Attendant Console
Status Display
Displays various parameters such as Day/Night Service, Attendant
Status, and Alarm Status
Yes
Attendant Directory
Number
Allows you to dial a number (typically "0") to reach the attendant.
Separate directory numbers can be programmed for each attendant
console
Yes
Attendant Help Provides online assistance Yes
Attendant Hold Allows you to temporarily place a call on hold so you can use other
phone features
Yes
Attendant Identity
Information Display
Allows you to view the console’s prime directory number, the Phone
Book software version, and the console’s hold slot number. This
feature applies to the SC1000 only. From the 5550 IP Console, you
can view the system software version.
N/A
Feature Name: Description:
Support while
the set is on the
secondary
controller
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