Specifications

Overview

Networking With Industry-Standard Protocols

Use of open standards, such as SIP, interconnects next generation network services and

applications to support new desktop devices. Customers can be assured that their investment

in a Mitel solution will be developed and expanded into the future because the solution is not

limited by proprietary protocols. And while our focus is to deliver a complete communications

solution that meets the needs of today with potential to deliver more in the future, our solution

also supports an extensive list of legacy protocols and devices.

Reliability Through Redundancy and Resiliency

Mitel supports VMware® to enable voice and business applications to run together in fault

tolerant, highly available environments. Mitel's unified communications features run as virtual

appliances on the VMware vSphere™ 4 virtualization platform.

Mission-critical environments can use industry standard servers that have the processing

capacity to power redundancy and can provide some models of the 3300 ICP with hardware

redundancy and resiliency. Resiliency automatically transfers support for an IP phone to an

alternate controller in the event that the phone cannot communicate with its primary controller.

By taking advantage of IP-networking, resiliency provides an extremely flexible solution to

enhance system reliability. It uses resources that are spread across the network to optimize

hardware resources and ensure there is no single point-of-failure.

Virtual Mitel Communications Director offers the same MCD functions and capabilities, while

being treated like any other virtualized application in the data center. With Virtual MCD, you

can access the full range of standard MCD telephony features such as Dynamic Extension,

clustering, resiliency support, SIP service provider interconnect, and multi-node management.

Mitel’s resiliency solution uses Spanning Tree Protocol and Rapid Spanning Tree Protocol

(STP/RSTP). These protocols allow physical path redundancy between Ethernet switches.

They place redundant network paths into standby mode by blocking traffic on redundant ports.

Then, if a currently active network path fails due to a Bridge/Switch failure or a network cabling

failure, STP/RSTP enables a standby network path and network connectivity is restored.

Hardware reliability is enhanced by the use of solid state hard drives in some models of the

3300 ICP.

Applications that Enhance Productivity

MCD includes an extensive number of applications that provide significant value to an

organization and its employees. These applications enhance communication, productivity,

accessibility, mobility, and support the specialized site requirements of businesses and

institutions, such as hotels, hospitals, schools, military sites, and call centers.

Mitel Networks also supports the integration of third-party applications through the Mitel

Solutions Alliance (MSA). The program helps businesses to develop custom applications or

features to achieve higher productivity.