User guide

23
Troubleshooting
SERVICE NEEDED
Invalid IPDI
Note: This display message is
only shown in English.
Easy replacement procedure
not followed correctly or
failure during easy replacement
procedure.
Send the handset for service.
Enter PIN code Phone lock is activated. Enter the required PIN code. If
the PIN code has been lost,
enter a new PIN code via the
PDM/WSM3 or do a factory
reset via the PDM/WSM3.
Battery low, charge now The battery level is low. Charge the handset, or replace
battery.
Phonebook is not available at
the moment.
The phonebook is not activated
or does not respond.
Try again later or if the fault
persists do a factory reset via
the admin menu or via the
PDM/WSM3.
Note that it may take several
minutes for the phonebook to
be available if there are many
entries in Contacts and/or
company phonebook.
Voice mail number not defined There is no Voice mail number
defined in the handset.
Define a Voice mail number
via the PDM/WSM3.
Display shows Probable cause Action or comment