User guide

Mitel 5560 IPT User Guide
5560 IPT Default Window and Keys (see Figure 3)
Feature Function
2) Float Keys Display the queue of ringing calls. Up to three concurrent incoming calls
per side appear on Float keys with associated labels.
3) Programmable
Keys
Launch specific call control features. Press the Menu key to access the
Settings application to program these keys. The 5560 IPT provides 16
programmable keys per page on each display (a maximum of 94
programmable keys when prime line keys are taken into account). For
instructions about programming the keys, see Programming Features on
Your Keys on page 15 .
4) Page Navigation
Keys
Display additional pages of information. The 5560 IPT has three page
navigation keys for each display: Back, Next, and Home.
5) Status Line Displays time, date, and icons indicating feature states as follows:
• Message Waiting (
) - Indicates new voice mail.
• DND (
) - Indicates DND (Do not disturb) mode.
• Logged in as (
) – Indicates that a hot desk user is logged in.
• Applications Loading ... - Displays during startup.
6) Information Area Provides prompts in most applications. Content changes based on the
application/context.
7) Footer Shows context and summary information based on information in the
Programmable Keys area, such as page indicators and quantity of items.
For Users on Resilient 3300 ICP Systems
If during a call, you hear a beep repeated every 20 seconds it means that your 5560 IPT is
switching to a secondary 3300 ICP system. After the call is cleared, the 5560 IPT switches over
to the secondary ICP. There may be a change in operation of some keys and features. Normal
operation resumes when your 5560 IPT switches back to the primary system. If your 5560 IPT is
idle and switched to the secondary system, you'll see a flashing rectangle on the display. The
rectangle remains until the switch to the primary system is complete.
If the 5560 IPT fails over to the secondary ICP, you have access to your mailbox on the
secondary ICP only if a mailbox has been programmed for you by your Administrator.
Note: The mailbox on the secondary ICP will not contain the same messages as the mailboxes
on the primary ICP. Any preferences that are voice mail-related are not carried from the primary
ICP to the secondary ICP. These preferences must be set on both ICPs.
8