Specifications

Engineering Guidelines

MiCollab Client and MiCollab Client Softphone

Access Connections

MiCollab Client and MiCollab Client Softphone use a number of access connections to both

the MiVoice Business (or ICP) controller and to a MiCollab Client server.

MiCollab Client, MiCollab Client Server, and MiCollab Client Softphones use the following

resources to connect to the ICP:

• MiCollab Client Server uses a single MiTAI socket per controller, and requests a monitor

for every phone (IP, DNIC, or ONS) or trunk that is required to have call state monitored.

A monitor is needed to allow MiCollab Client to display a BLF for any telephone on the

system.

• The MiCollab Client does not need a monitor or a MiTAI socket to communicate with the

ICP, since all communication is via the MiCollab Client Server (see Table 29 on page 75).

• The MiCollab Client Softphone uses either SIP or MiNET to communicate with

MiVoice Business via one IP socket. The MiCollab Client server will place a monitor on this

set, the same as with any other user device. A MiCollab Client will normally be associated

with the MiCollab Client Softphone. There is no direct communication between the Soft-

phone and the MiCollab Client Server.

All MiVoice Business and ICP controllers have the following limits:

• There are a total of 400 MiTAI sockets available. The default setting is150 but this can be

increased in ESM, although there will rarely be a need to do so.

• There are a total of 2000 monitors available on the ICP platforms, although the practical

limit is 1000 because of performance issues on the CX and AX systems.

• There are 5600 monitors available on all MiVoice Business servers.

For example, a system with 200 MiCollab Clients, 100 MiCollab Client Softphones and a

MiCollab Client server will use

• 1 MiTAI socket (MiCollab Client server only)

• 200 monitors (1 for each client's device).

If the MiCollab Client installation is set up to monitor every port (line of trunk) in the enterprise,

it may use more monitors than there are MiCollab Clients on the system. In this case it may

not be possible to reach the maximum number of users and trunks on the system before running

out of monitors