User guide

Advanced Features ♦ 27
On the left are the extensions and lines available for monitoring.
If an extension or line you are required to monitor is missing,
contact your system administrator to have it added.
To add, remove, or reposition entries in the BLF List
1. Select the entry.
To select consecutive entries, click the first one, press and hold
down SHIFT, and then click the last one.
To search for an entry, type all or part of the name in the Find
Names starting with box.
2. Do any of the following:
Click Add to add the selection to the BLF list, or Remove to
delete it.
Click Move Up or Move Down repeatedly until the selection is
in the desired position.
To quickly move an entry, hold the mouse button down on the
Move Up or Move Down button.
3. Click OK.
Questions about the Busy Lamp Field
What does the icon mean?
When it appears next to an extension, it means that the extension is
designated as private. Attendants see the number of the extension on their
screens; other extension users see only the user's name (if available) on their
display. You may not want to give out any information to callers about the
status of locked extensions.
What do the icons in the column mean?
These icons appear beside extensions. They indicate the following states:
idle phone, Do Not Disturb* off
idle phone, Do Not Disturb* on
ringing phone, Do Not Disturb* off
ringing phone, Do Not Disturb* on
busy phone, Do Not Disturb* off
busy phone, Do Not Disturb* on
Blank
(no icon)
Not monitored or cannot be monitored. The absence of icons
next to all the BLF entries indicates that the console has lost
connection with the 3300 ICP or has failed over to a secondary
3300 ICP.
The column header icon ( ) also dims when
there a loss of connection or a fail-over.
* Do Not Disturb applies to extensions only.