User guide

26 ♦ Advanced Features
Busy Lamp Field (BLF)
Busy Lamp Field (BLF) is an optional feature. If available, you can
use it to monitor the status of extensions and lines and for rapid dialing
and transfers to those extensions. The BLF icons tell you at a glance
whether an extension or line is idle, busy, ringing or in Do Not Disturb.
See the following page for a list of the icons and their meanings.
If the BLF feature is unavailable—either because it was not enabled
when the console was installed or because the console has lost its
connection with the 3300 ICP—the icon at the top of the Status
column in the BLF area will appear dimmed ( ). In addition, no BLF
status icons appear next to the BLF entries, indicating that they are
"Not Monitored."
Note: You can still use the BLF feature to call extensions even if the
feature is disabled.
You can edit the list in the Busy Lamp Field to add and remove
extensions and lines or to change their order.
To display the Busy Lamp FIeld
Use any of these methods.
• Press the BLF key on the console keypad. (Use the Options
command on the Tools menu to program a BLF key to the
keypad.)
• Click the Busy Lamp Field icon ( ) on the tool bar.
• Click the Tools menu followed by Busy Lamp Field.
Calling and Transferring Calls to Extensions in the BLF List
To dial an extension, use any of these methods
• Select an entry, then click the Call button
• Select an entry, then press the Enter key on the keyboard
• Double-click any entry.
To transfer a call to an extension in the Busy Lamp Field area
• Dial the extension using any of the above methods, then press
Release.
Editing the BLF List
BLF lists are either local or shared. A local list is stored on the console
PC for use from that console only. A shared list is kept on the network
where other consoles can access it. All console operators can edit a
shared list. The changes made at one console appear in all the others.
Only one operator at a time can edit the list. The operator making
changes sees them immediately; the other operators only see them
when they re-enter the Busy Lamp Field area.
To edit the BLF list
• Select Edit BLF List on the Tools menu. The following dialog
box appears: