User guide

16 ♦ Call Handling Basics
Other ways of dialing
You can use the following alternate ways of dialing a telephone
number:
Last Number Redial – instead of redialing the number of the last
outside call you placed, let the system do it for you by dialing the Last
Number Redial code ( ______ ).
1
System Speed Call – allows you to dial a telephone number by
entering a short access code. See System Speed Call on page 42.
Dial from Phone Book – useful when you don’t know the full name
of the person you are asked to find or you only know the person’s
location or department. See Phone Book on page 39.
Dial from the Busy Lamp Field (BLF) - displays a list of phones,
with status icons beside them. You can use the Call button to dial any
of these monitored phones. See “Busy Lamp Field (BLF)” on page 26.
Dial from the Scratch Pad – allows you to dial a telephone number
you typed on an electronic notepad. See “Scratch Pad” on page 40.
Options
1 Use this space to record the digits you dial to access a specific trunk.
Questions about Dialing Telephone Numbers
Can I access a specific trunk?
Yes, you can select a specific trunk to dial out on.
• Dial the Individual Trunk Access Code ( ______ ).*
• Dial the trunk number. Trunk numbers can be 1 to 4 digits long.
• When you hear dial tone, continue dialing the telephone number.
If you hear busy tone, the trunk is in use. You can,
•press [Override] to interrupt the call in an emergency
Or
•press Release or Cancel to release the console from
the trunk.
What do I do if I make a mistake while dialing?
If you notice the mistake before you complete dialing, press Cancel, and
then re-enter the number.
If you realize you transferred a call to the wrong extension, press Recover
to cancel the transfer and reconnect the caller. You can only recover a call
while it is still ringing at the extension to which it was originally transferred.
* Use this space to record the digits you dial to access a specific trunk.