User guide

Getting Started ♦ 9
Adjusting the Console
The console is designed with your comfort in mind. You can make
adjustments to the ringer, the language of text on the screen, the
angle of the keypad, whether you want to handle calls using a handset
or headset and more.
Console Ringer
To turn the console ringer on or off
•Select Ringer On or Ringer Off from the list in the
Console Status area.
When the ringer is off, the call waiting icon ( ) is the only indication
that you have calls waiting.
To adjust the ringer volume
• While the console is ringing, press the key on the console
keypad to set the volume to the level you want.
You can also use the Options command on the Tools menu to adjust
the ringer volume.
Console Keypad and Handset Cradle
You can adjust the slope of the keypad and detach (or attach) it from
the handset cradle. The angle of the cradle also adjusts via the hinged
To attach the handset cradle to the
console keypad
• Align the tabs on the clamp
with the slots on the bottom of
the keypad.
• Press to seat the tabs in the
slots.
To detach the clamp from the keypad
• Grasp the keypad as shown.
• Place your thumbs along the
edge of the clamp, and then
press down and away from the
keypad.
To detach the clamp from the cradle
• Using your finger or a tool such
as a screwdriver, push against ei-
ther of the tabs as shown.
• While pushing on the tab, use the
other hand to twist the U-clamp
upward.
WARNING: Bending your wrist while
using the keypad for prolonged
periods can cause physical injury. To
minimize the risk of injury, adjust the slope of the keypad so that your
wrist is straight.
Handset/Headset
The console keypad provides jacks for connecting a handset and a
headset. One jack is labeled for headset use only, the other for either
handset or headset use. Both jacks can be in use at the same time
but when they are, the dual-use jack is used for listening only.
(Typically, a supervisor uses the dual-use jack to monitor a new
attendant during training.)
Connect Mitel Networks-approved headsets only to the keypad. For a
list of approved headsets, see the 5550 IP Console Installation Guide.
The dual-use jack provides different audio levels for headsets and
handsets. Use the list to indicate which one—headset or handset—
is connected to the jack.