User guide

Getting Started ♦ 7
Softkeys (F1 – F12)
The softkeys are the F1 to F12 keys on your computer keyboard. You
use them to enter commands shown in the softkey area on the screen.
The commands are not fixed to a specific softkey; instead, they
change depending on the state of the call you are handling or the
feature you are using. For example, when you call a busy extension,
the F4 key might be used to request a Callback. At another time, the
same key, F4, could be used to set up a conference call.
Handset and Cradle
The 5550 IP Console is equipped with a handset and cradle. You can
adjust the slope of the cradle and detach (or attach) it from the console
keypad.
Mitel Networks-approved headsets are also available for use with the
console.
See page 9 for more information about using the handset or a
headset.