User's Manual
Table Of Contents
- ABOUT YOUR PHONE
- USING YOUR DEFAULT PHONE WINDOW AND KEYS
- ABOUT YOUR PHONE APPLICATIONS
- CUSTOMIZING YOUR PHONE
- Using the Dial Pad to Enter Information
- Using the On-Screen Keyboard to Enter Information
- Specify User Information
- Specify Language
- Specify Display Brightness and Contrast
- Specify Audio Feedback Options
- Specify Text Size
- Specify Call Notification Behavior
- Adjust the Ringer
- Enable a Screen Saver (5340 only)
- Program Receipt of External Messaging
- Enable PC Connectivity
- PROGRAMMING FEATURES ON YOUR KEYS
- SETTING UP YOUR CONTACT LIST (5340 ONLY)
- MAKING AND ANSWERING CALLS
- CALL HANDLING
- USING OTHER FEATURES
- Account Codes
- ACD
- Attendant Call Hold - Remote Retrieve
- Callback
- Call Forward - Remote (I'm Here)
- Call Forward - End Chaining
- Call Forward - Forced
- Call Forward - Override
- Call Park
- Call Pickup
- Campon
- Direct Paging
- Direct Voice Call
- Do Not Disturb
- Emergency Calls
- Float Keys (5340 IP Phone)
- Group Listen
- Group Paging / Meet Me Answer
- Group Presence
- Handoff - Personal Ring Groups
- Headset Operation
- Hot Desking
- Hot Desk Remote Logout
- Hot Desk - PIN Change
- Make Busy
- Message Waiting Indicator
- Messaging - Advisory
- Messaging - Callback
- Messaging - Cancel Callback
- Messaging - Cancel All Callbacks
- Music
- Night Answer
- Override (Intrude)
- Paging
- Phone Lock
- User PIN
- Record a Call
- Reminder
- Voice Dialler
- Speed Call
- Tag Call
- Trunk Flash
- VISUAL VOICE MAIL
- Set Up your Mailbox
- Enable Visual Voice Mail
- Opening the Visual Voice Mail Application
- Log Into Your Mailbox From Your Own Extension
- Log Into Your Mailbox From Another Extension
- Log Out Of Your Mailbox
- About the Visual Voice Mail Main Window
- Display Message Details
- Play a Voice Message
- Dial Message Sender
- Save a Message
- Delete a Message
- Add a Message Sender to Your Contacts List
- Forward a Message to Another Mailbox
- Forward a Message to Your Email Address
- USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT
- USING THE LINE INTERFACE MODULE
- USING YOUR PHONE WITH THE CORDLESSMODULE AND ACCESSORIES
- USING THE MITEL CORDLESS HANDSET
- USING THE MITEL DECT CORDLESS HEADSET
- USING A BLUETOOTH HEADSET
- USING THE CORDLESS DEVICES APPLICATION
- Using IP Programmable Key Modules 12 and 48

Mitel 5330 and 5340 IP Phones User Guide
- 60 -
VISUAL VOICE MAIL
Set Up your Mailbox
Before you can use voice mail, you must first set up your mailbox.
To set up your mailbox:
1. Dial the voice mail Hunt Group number provided by your system administrator.
2. Follow the verbal instructions to create your personal passcode and to record your name
and greeting.
3. Set up Call Forwarding to direct your calls to the voice mail hunt group num
ber.
Enable Visual Voice Mail
To enable Visual Voice Mail
1. Press the blue Menu key
.
2. Press Settings.
3. Press Message Key Configuration.
4. Select Open Voice Mail Application.
5. Press Save.
Opening the Visual Voice Mail Application
You can open the Visual Voice Mail application by selecting it in the Application list or by
using the Settings application to program a key (either a feature key or the Message key,
) to open it. See Program Feature Keys Using the Settings Application.
Note: You must log out of Visual Voice Mail before you can access your voice mailbox from the
dialpad.
Log Into Your Mailbox From Your Own Extension
To login to your mailbox from your extension:
1. Open the Voice mail application.
Note: The mailbox number assigned to the prime extension of this phone is displayed.
From this window, only the mailbox assigned to this extension can be logged into. If this
is not your mailbox number, see Log into your mailbox from another extension
. If there is










