User guide
Table Of Contents
- 11BRing/Message indicators
- 12BSelecting Menu Options
- 13BAbout Feature Access Codes
- 14BLine Interface Module
- 15BDon't cradle the handset!
- 16BProtect your hearing
- 17BAdjust the viewing angle
- 18BRinger Control
- 19BHandset Receiver Volume Control
- 20BSpeaker Volume Control
- 21BDisplay Contrast Control
- 22BFeature Keys
- 23BLanguage Change
- 24BMake a Call - PBX
- 25BMake an External Call - KTS
- 26BMake an Intercom Call - KTS
- 27BAnswer a call
- 28BRedial
- 29BSpeed Call Keys
- 30BSpeed Call – Personal
- 31BHandsfree Operation
- 32BAuto–Answer
- 33BGroup Listen
- 34BHold
- 35BHold and Page
- 36BMute
- 37BHandset Mute (does not work?)
- 38BTransfer
- 39BConference
- 40BConference Split (5324 IP Phone only)
- 41BAdd Held (5324 IP Phone only)
- 42BSwap
- 43BCall Forward
- 44BCall Forward - Remote (I am Here)
- 45BCall Forward - Forced
- 46BCall Forward - Toggle
- 47BMessaging - Advisory
- 48BMessaging - Callback
- 49BAccount Codes
- 50BCallback
- 51BCall Park
- 52BCall Park - System
- 53BCall Park - Specific Orbit
- 54BCall Park - Destination Phone
- 55BCall Pickup
- 56BCampon
- 57BDo Not Disturb
- 58BOverride
- 59BPaging - PA
- 60BPaging - Direct
- 61BHandsfree Answerback to a Direct Page
- 62BPaging - All Sets
- 63BPaging - Group
- 64BDirect Station Select/Busy Lamp Field (DSS/BLF)
- 65BDirect Station Select (DSS)/Busy Lamp Field (BLF)/Call Pickup
- 66BDirect Page/Busy Lamp Field (DP/BLF)
- 67BDirect Station Select (DSS)/Busy Lamp Field (BLF)/Direct Page/Call Pickup
- 68BHeadset Operation
- 69BMusic
- 70BPark and Page
- 71BRecord a Call
- 72BAuto-Latch Microphone
- 73BReminder
- 74BReminder - Multiple
- 75BCall Logging (5324 IP Phone only)
- 76BPhonebook
- 77BCall Monitoring
- 78BDoor Opener
- 79BNight Answer
- 80BDate and Time Setup
- 81BRelease
- 82B
- Secure Hot Swap
- 83BMobile Extension
- 84BTurn the conference unit on and off
- 85BAdjust the conference unit volume
- 86BPlace the conference unit in Presentation mode
- Mute the Conference Unit
- Exit the conference
- 89BTo start a Conference
- 90BAdjust the conference unit volume
- 91BMute the conference unit
- 92BExit the conference
- 93BLINE INTERFACE MODULE MODE
- 94BFAILOVER MODE
- 95BEMERGENCY CALLS
- 96BFEATURE ACCESS CODES
5312/5324 IP Phones User Guide
ABOUT YOUR PHONE
The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide
voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen,
display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree
answerback, and a large ringing/message indicator.
The 5312 IP Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable
keys for one-touch feature access. Both phones provide ten fixed feature keys for convenient access
to features such as Conferencing, Redial, and many customizable user settings. The 5312 and 5324
IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated Protocol (SIP).
The 5324 IP Phone also supports modules such as the Line Interface Module, 5310 IP Conference
Unit, and the 12- and 48-Button Programmable Key Modules. The 5324 IP Phone can be used as an
ACD Agent Phone, Sub-Attendant Phone, or a Teleworker phone.
The personal key on the bottom right (5324) or bottom left (5312) is always your Prime Line; the
remaining personal keys can be programmed as:
• Feature keys (for example, Do Not Disturb). You can program feature keys from your phone
(5324 only), or using the Desktop Tool. Your administrator can also program feature keys.
• Speed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.
• Line Appearances. Only the administrator can program line appearances.
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