Specifications

iv Contents Final
Voice mail on the 5304 phone ...................................................................... 104
Volume control on the 5304 phone ................................................................ 105
Using a headset ......................................................................... 106
Connect and configure the headset ................................................................ 106
Answer a Call with the headset .................................................................... 106
End a Call with the headset ......................................................................... 106
Mute the headset ..................................................................................... 106
Make a call with the headset ....................................................................... 107
Switch to the handset ................................................................................ 107
Using a Programmable Key Module .................................................. 107
Mitel 5310 IP Conference Unit ........................................................ 107
Using the Conference Unit for 5320/5330/5340/5260 phones ................................. 108
Using the Conference Unit for 5324 phones ...................................................... 112
Using other phones ..................................................................... 116
Compatible peripherals matrix ....................................................... 116
Personalizing phone usage via the web .................................................. 116
Web login ................................................................................ 117
To stop the security alert at log in ................................................................ 118
Forgotten PIN .......................................................................................... 118
Change PIN ............................................................................................ 118
Web logout .............................................................................. 119
Quick set-up ............................................................................. 120
Change user details .................................................................... 121
Record your name for the Auto Attendant ......................................... 121
Permissions .............................................................................. 122
Permission types ...................................................................................... 122
Configure phone ........................................................................ 123
Program memory keys ............................................................................... 124
Program memory keys on PKM ...................................................................... 125
Programmable memory key features .............................................................. 126
Select key mapping profile .......................................................................... 134
Configure Ring Tones ................................................................................. 134
Print phone labels .................................................................................... 135
Call Coverage ........................................................................... 135
Twinning ................................................................................. 136
Call groups ............................................................................... 137
Join/leave call groups ............................................................................... 137
Agent Presence Control Key .......................................................... 138
Directories ............................................................................... 139
View the internal directory ......................................................................... 140
View the external directory ......................................................................... 140
Sort directory list ..................................................................................... 140
Find a person in the internal directory ............................................................ 140
Find an entry in the external directory ........................................................... 140
Click to Call ............................................................................................ 141
Print a directory ...................................................................................... 141
Dynamic site ............................................................................. 142
Create a dynamic site ................................................................................ 143
Release a dynamic site .............................................................................. 143