Operation Manual

Mitel 5320e IP Phone User Guide

Handoff - Personal Ring Groups

Personal Ring Groups (PRGs) associate two or more of your devices, such as your office phone

and cell phone, with a single user Directory Number (DN). PRGs are set up by the system

administrator. Group member devices ring simultaneously when called.

You can use the group Handoff feature to “Push” or “Pull” calls between group member devices.

A Push passes the call to the group, where it can be answered by any other present group

device. A Pull takes an in-progress call away from another member.

To use Handoff to Push an in-progress call to the PRG:

 Press the Handoff key.

To Pull an in-progress call from another member of the PRG:

 Lift the handset (optional if the device supports hands free operation).

 Press the Handoff key.

Headset Operation

To enable Headset Operation:

 Press the Headset feature key.

To answer a call (when Auto Answer is disabled):

 Press the flashing line key or Float Key.

To answer call (when Call Notification is enabled)

 Select Close and then select the prime line.

To hang up:

 Press

(CANCEL).

To mute your headset microphone:

 Press the

(MUTE) key. The light turns ON.

To turn mute off and return to the conversation:

 Press the

(MUTE) key. The light turns OFF.