Specifications

Mitel IP Phone Reference Guide
48 Using Phone Features
key.
On the 5304, select a Line Appearance while the handset is on-hook. Note that since
there is no handsfree microphone, this effectively mutes the call.
Transfer Calls
You can transfer a call from one phone to another. To transfer a call, follow these steps:
1. While on an active call, press TRANS or Transfer/Conference.
The system places the call on hold, and the LCD prompts you with the "Transfer
To:" message.
2. Do one of the following:
• Enter the extension or phone number you want to transfer the call to
• Press a One-Touch Speed Dial key
• Press a Line Appearance key that has a call on hold
3. Press TRANSFER or Transfer/Conference once you hear ringing or after the
additional party has answered.
The LCD shows the message "Transfer Complete" for approximately five seconds
before returning to an idle state.
If you enter an invalid extension during a transfer, the LCD shows "Invalid Extension".
To reconnect with the original caller, follow these steps:
1. Press END or Cancel.
2. Press the flashing Line Appearance.
3. Try to transfer the call again.
If you choose not to complete the transfer, press QUIT or Cancel, then press the
flashing Line Appearance to retrieve the original call.
Transfer Call to Voicemail
If your administrator has configured an auto attendant for voicemail deposit, you can
transfer a caller directly to a co-worker's voicemail box.
To transfer a call to voicemail, follow these steps:
1. While on an active call, press the
key or TRANS.