Specifications

Mitel IP Phone Reference Guide
Using Phone Features 43
instead of QUIT.
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After you have logged out of the phone, callers to your extension will be
directed to your call coverage target. If no call coverage target is set, the
phone will ring until the caller hangs up.
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If the primary member of a Monitor Group logs out of the phone, calls to the
Monitor Group will still ring any secondary phones and will redirect to the
primary member’s call coverage target after the configured number of rings.
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For more information about Monitor Groups, see Monitor Calls.
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If a logged out phone has twinning configured, the twinning target phone will
ring and the call will be redirected to the logged-out phone’s call coverage
target after the configured number of rings.
Monitor Groups
Using the Monitor Groups feature, your calls can be monitored and answered by other
users or you can have your phone monitored for activity. To enable the Monitor feature,
contact your administrator and provide a list of users that you would like to have monitor
your calls or phone. The administrator will create a Monitor group in your name with the
people in your list as members of the group. There is no other action that needs to be
taken on your part.
If you requested to have your calls monitored, calls to one or more of your Line
Appearances will automatically ring on your Monitor group member phones provided
that they have configured the appropriate number of Monitor Call or Monitor Call
Silent keys on their phone. See Monitor Calls.
When a member of your Monitor group has answered one of your calls, the Line
Appearances on your phone still indicates the state of the call.
• A flashing key without a ring tone indicates that the call is on hold.
• A lit key indicates that the Line Appearances is in use.
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If you are a member of a Monitor Group, you can put a call on hold and either
the primary group member or other phones in the group can pick up the call.
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Your call coverage still applies when you are in a monitor group.
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A Monitor Phone key also acts a speed dial to the monitored extension.
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Monitor Groups is only applicable to users who are using Mitel IP phones.
Monitor Calls
Using the Monitor Call or Monitor Call Silent feature, you can monitor and pick up calls
occurring on another user’s phone. To use this feature