Specifications

Mitel IP Phone Reference Guide

Using Phone Features 41

Deflect Call

Deflect Call lets users activate Do Not Disturb during the alerting phase of a single

call. Calls are immediately redirected to call coverage if active or call treatment if call

coverage is not active. Once pressed, the feature key only deflects the incoming call.

DND remains off.

Call Group Interaction

DND cannot be activated and deflect the ringing call for a group if the user cannot

leave the group. The following sections are only applicable for users that can leave Call

Groups.

• Monitor Group

• If the user is a secondary member and presses the DND key while

the primary member is ringing, the secondary member goes silent, the

secondary member LED extinguishes, the call leg to the secondary

member is canceled, and the primary member continues to ring

• If the user is the primary member and presses the DND key during the

ringing phase, the call is deflected to CC. All secondary members stop

ringing and their LEDs extinguish.

• Broadcast Group

• If the user is in a Broadcast group and presses the DND key during

the ringing phase, the call is deflected and the broadcast group LED is

extinguished.

• The call is still presented to the other members of the group.

• Hunt Group

• If the user is a Hunt group member and the call is presented, pressing

the DND key during the ringing phase forces the call to the next

member. The call is presented to the user again.

Using Login, you can enter your extension into any phone and take ownership of that

phone. By doing this, you can direct all incoming calls for your extension to that phone.

You must have the appropriate privileges to log out of a phone.

This feature only applies to phones with softkeys.

You can only log into an unassigned phone (a phone without a user logged in). If

a phone has a user logged in, you can log the user out by following the procedure

described in Logout. An unassigned phone displays "Logged Out".

To log in to a phone, follow these steps:

1. Press ACTIVATE on an unassigned phone (a phone without a user logged in)