Specifications

Mitel IP Phone Reference Guide
34 Using Phones
Answering Second Calls
A second incoming call causes three things to happen:
• the phone rings once (only if you are using the handset
• a line appearance flashes
• the Information Area displays the number and name of the caller, if known;
if the name of the caller is unknown, the Information Area displays either the
phone number or "Unknown Caller"
To answer a second call, choose one of the following:
• Press the flashing Line Appearance.
This puts the active call on hold and answers the second call.
• End the first call by replacing the handset. The phone will start ringing. Pick
up the handset again to answer the second call.
To switch between two active calls, press the flashing Line Appearance. This puts the
active call on hold, and activates the other call.
If the display shows )) prior to the number calling, this indicates that it is a second
call.
Answering Call Group Calls
When an incoming call to a call group is received on a phone, the second line of the
Information Display Area shows the name of the group that was called. The first line
continues to display the number and name of the caller, if known.
You can answer an incoming call group call by using the handset or the speakerphone.
This feature applies to 5320-5320GigE/5330-5330GigE/5340-5340GigE/5360 and
5224/5324 phones only.
Splash Ring
Splash Ring is a default behaviour for MiNET phones. When you are on a call on the
handset, the phone rings once and the display flashes. When you are on a call on the
speakerphone, only the display flashes.