Specifications

Mitel IP Phone Reference Guide
102 Personalizing Phone Usage through the Web
4. Click Import.
Note that it may take several minutes to complete.
To properly import your contacts through a CSV file, note the following:
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You can import 1000 Contacts maximum.
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The total number of contact addresses (phone numbers) cannot exceed
5000 for all Contacts. The maximum number of addresses per contact cannot
exceed 50.
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A record consists of a contact name “Contact” and multiple addresses
“Labels” and “Values” (phone numbers).
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The “Contact” name is extracted from a field heading in the CSV file called
“Identifier” (recommended)
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If there is no “Identifier” field, silhouette looks for a first and last name
headings and concatenate them (recommended)
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The feature searches for one of the 4 key-word identifiers in this order and
combination:
1. Identifier
2. First Name and Last Name
3. First Name
4. Last Name
5. Company Name
If no key-word identifiers are found, then the import fails.
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A contact address contains a “Label” that is the phone number type column
heading
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A contact address contains a “Value” that is the phone number underneath
the heading for each contact
There are two possible formats: Import Personal Contacts Using the silhouette Format
and Importing a CSV File Exported from Outlook.
Import Personal Contacts Using the silhouette Format
To import contacts using the silhouette format, follow these steps:
1. Name the first column heading as “Identifier” (typically the contact name).
2. Name additional columns according to the type of phone number you want
displayed for each record.
3. Copy and paste your contact data (name and phone numbers).
4. Save as CSV (Comma delimited) format.
5. Import into your personal contact list.
Example
The following format