User guide

Mitel

5304 IP Phone User Guide – Issue 1, September 2009 Page 39

Messages

This section describes the following system messaging features:

• Inter-station messages: Inter-station messages are alerts sent to your IP phone by other

internal parties, notifying you to contact the party who left the message. When you receive

an inter-station message, the Message/Ring Indicator flashes to notify you of the new

message. You can either delete the message or reply to the message, which automatically

places a call to the party who left the message.

• Do-Not-Disturb (DND) messages: Messages that other internal parties see when your IP

phone is in DND. See “Using Do-Not-Disturb (DND)” on page 41.

• Reminder Messages: Messages that you can use to notify yourself of upcoming

appointments, meetings, and so on. See “Using Reminder Messages” on page 42.

• Pages: Announcements sent over IP phone speakers or external speakers. See “Paging

Other System Users” on page 43.

• Voice messages: System voice mail messages. The Message/Ring Indicator flashes to

notify you about new messages and the display indicates how many messages you have.

Leaving Messages at Other Extensions

You can leave inter-station or voice messages for other internal parties.

To leave an inter-station or voice message for a busy IC extension:

1. While on the call, press the Message button. HANG UP OR WAIT FOR MSG CENTER

appears.

2. Do one of the following:

• Hang up to leave an inter-station message. MESSAGE LEFT FOR <name>

appears.

• Stay on the line to connect to the message center (usually voice mail).

To leave an inter-station message without placing an internal call:

1. Lift the handset and dial 367 (Leave Message). LEAVE MESSAGE ON EXTENSION

appears.

2. Enter the extension number and hang up. MESSAGE LEFT FOR <name> appears.

NOTE

Because a variety of voice mail products work with the Mitel 5000 system,

this guide does not include voice mail instructions. For voice mail

instructions, refer to the voice mail user guide for your system. For example,

refer to the Enterprise Messaging, Basic Voice Mail, and Embedded Voice

Mail Card User Guide, part number 835.3205, or the Mitel NuPoint Unified

Messaging User Guide on the Mitel Web site

(http://edocs.mitel.com).

Contact your system administrator for more information about your voice

mail system.