User guide

Call Features
Page 32 Mitel
®
Model 5212/5224 User Guide – Issue 2, October 2008
Manual Call Forwarding
The following table describes Manual Call Forwarding options.
To use Manual Call Forwarding:
1. Press the Fwd button, or dial the Manual Call Forwarding feature code from the table
above. ENTER FORWARD DEST appears.
2. Enter the extension number, or press the Outgoing button and then dial the telephone
number. FWD ALL CALLS TO <number> appears.
To cancel a Manual Call Forwarding request:
Do one of the following:
• Press the Fwd button, and then press (Speaker), or lift and replace the handset. ANY
CALL FORWARD CANCELED appears.
System Forwarding
You can use System Forwarding to route calls based on the type of call and the idle or busy
status of your endpoint. You cannot program the System Forward destination. You can only turn
it on or off. Contact your system administrator for more information.
To turn on or turn off System Forwarding:
Dial 354 to turn System Forwarding on. SYSTEM FORWARD ON appears. Dial 354
again to turn System Forwarding off.
Call Forward Feature Description Code
Call Forward All Calls All incoming calls are forwarded. 355
Call Forward All Calls All incoming calls are forwarded. 355
Call Forward if no
Answer
All incoming calls are forwarded if
not answered. (The timer is set by
the system administrator.)
356
Call Forward If Busy When your endpoint is busy, all
incoming calls are forwarded without
ringing.
357
Call Forward If No
Answer/Busy
All incoming calls are forwarded if
your endpoint is busy, or if you do
not answer.
358