User guide

Mitel
®
Model 5212/5224 User Guide – Issue 2, October 2008 Page 13
Personalizing Your Endpoint
Default Access Codes
The following are default system access codes. If your system uses different codes, record the
codes in the “New Code” column for reference.
Outside Line Access Codes
Extension Numbers
Default Feature Codes
The following table lists default feature codes. If your system administrator changes any of the
default codes, you can record the new codes in the “New Code” column for reference.
Code Type Code New Code
Emergency Call 911 (999/112 Europe)
Outgoing Call (Default) 8
Select Line Group 1 to 208 92001 to 92208
Automatic Route Selection 92000
Code Type Code New Code
Attendant 0
Endpoint Extensions 1000 to 1999
Hunt Groups 2000 to 2299
NOTES
Most of the following feature codes work when your endpoint is idle. However, if
you are on an active call or if the endpoint is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
If you make a mistake when entering a feature code, you can press (Hold) to
move the cursor to the left and delete the characters entered, or you can press
* to
cancel the feature.
Feature Page Code New Code
Account Code – Follow Calls 27 391
Account Code – Optional 27 390
ACD Agent – Log In 45 326
ACD Agent – Log In/Out 45 328
ACD Agent – Log Out 45 327
ACD Agent – Wrap-up Terminate 46 329
Agent Help – Reject 47 376
Agent Help – Request 47 375
Answer Ringing Call 19 351
Automatic Call Access – On/Off 19 361
Automatic Trunk Call Access – On/Off 19 360