Specifications

Administering the phone system
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• * = Previous Menu
The auto attendant must have a main menu and can also have additional submenus depending
on user configuration.
A set of recorded prompts describing callers’ choices is associated with each menu.
Managing the auto attendant
This section describes how to set up and manage the auto attendant.
View auto attendant list
To view the Auto Attendant list, follow these steps:
•Select Auto Attendant in the left menu.
A page displays the list of the auto attendants configured for your company. Auto attendants
are identified by names and extensions.
View auto attendant details
To view detailed information about a selected auto attendant, follow these steps:
1. Select Auto Attendant in the left menu.
2. Select the auto attendant Name to view detailed configuration information. The display
contains the following information:
The General Information section contains the auto attendant name and extension
information.
A checkmark in the Time of Day Greetings check box indicates that time of day greetings
are enabled for the selected auto attendant. When times of day greetings are enabled, the
system will change the initial greeting to callers, depending on the time of day.
The Auto Attendant Menu and Menu Options section displays a link for each auto
attendant menu. By default, every auto attendant is created with a main menu. Submenus
are created as part of the menu option configuration.
3. Select the Cancel button or another option in the left menu to continue.
Add auto attendant
To add a new auto attendant, follow these steps:
1. Select Auto Attendant in the left menu.
2. Select the Add Auto Attendant button.
3. Type the auto attendant name in the Auto Attendant Name field.