Specifications

Administering the phone system 55Final
The General Information section contains the auto attendant name and
extension information.
A checkmark in the Time of Day Greetings check box indicates that time
of day greetings are enabled for the selected auto attendant. When times
of day greetings are enabled, the system will change the initial greeting to
callers, depending on the time of day.
The Auto Attendant Menu and Menu Options section displays a link for
each auto attendant menu. By default, every auto attendant is created
with a main menu. Submenus are created as part of the menu option
configuration.
3 Click Cancel or another option in the left menu to continue.
Add auto attendant
To add a new auto attendant, follow these steps:
1 Select Auto Attendant in the left menu.
2 Click Add Auto Attendant.
3 Type the auto attendant name in the Auto Attendant Name field.
4 Select an Extension for the auto attendant from the Extension list. The
Extension list displays the next five available extensions for auto
attendants. You can enter a different valid extension by selecting Other
from the Extension list and typing the extension of your choice in the text
field provided.
5 Select the language for the auto attendant from the Default Language
list. The language selected determines the language for the default main
menu prompts and error messages. The Default Language list displays
the languages supported by your service provider.
6 Check the Time of Day Greetings check box to turn on the Time of Day
Greetings (optional). Time of day greeting times are as follows:
• Morning: 12:00 A.M. to 11:59 A.M.
• Afternoon: 12:00 P.M. to 5:59 P.M.
• Evening: 6:00 P.M. to 11:59 P.M.
7 Click Save to save the new auto attendant with the default language,
default menu configuration, and default recordings for prompts and
greetings.
The default choices for the Main Menu are as follows:
• 1—8 = Transfer to Extension
• 9 = Company Directory
• * = Previous Menu