Specifications

Administering the phone system 35Final
Reset PIN
To reset a user's PIN, follow these steps:
1 Select Users and Locations in the left menu.
2 Select the Last Name to select the user.
3 Select Save and Reset PIN.
Users will receive their extension and PIN by email if your business has
been configured with this option and if the user has a valid email address
configured.
If the new user's PIN is displayed to you, it is your responsibility to
communicate this information to the user. Your service provider
configures the PIN notification method for your company.
For information about the voice mail PIN, see Reset voice mail PIN on
page “Reset voice mail PIN” on page 36..
Enabling and disabling voice mail
To enable or disable voice mail for a user or location, follow these steps:
1 Select Users and Locations in the left menu.
2 Select the Last Name to select the user or location.
3 Choose one of the following:
• To enable voice mail, check the Enable Voice Mail check box in the
Services section.
• To disable voice mail, clear the Enable Voice Mail check box in the
Services section.
4 Click Save.
To enable voice mail for a user or location, there must be voice mail
boxes associated with your business that are available for assignment.
When you disable voice mail for a user or location, the associated voice
mailbox may not become available for assignment until your service
provider has deleted the existing messages and recordings.