Specifications

10 Administering the phone system
Final
- Managing group features on page “Managing group features” on
page 38.
- Incoming call routing on page “Incoming call routing” on page 76.
Do you want an administrator to monitor another user’s phone?
This will help administrators to manage a manager’s calls. To do this, you
must set up a monitor group and program phone keys to Monitor.
• Refer to section Managing group features on page “Managing group
features” on page 38.
Administering
a phone
system with
other phones
The following phones use the Minet protocol and therefore are closely
integrated with the product:
• Mitel 5212 IP phone
• Mitel 5224 IP phone
• Mitel 5304 IP phone
• Mitel 5312 IP phone
• Mitel 5324 IP phone
• Mitel 5330 IP phone
• Mitel 5340 IP phone
Other phones that use the SIP protocol are also supported with this product.
The following functionality is supported for subscribers using SIP phones:
• Basic incoming and outgoing calls
• Call Hold
• Call Display
• Multiple Line Appearances may be possible
• Callers List and/or Redial List may be implemented on the phone
• Primary members of Monitor Groups
• Speed dial (must be programmed on the phone, not through the system's
web interface)
• Access to voice mail is possible through the auto attendant
• The phone may have a message waiting lamp and/or icon to indicate the
presence of voice messages
• Call transfer
Due to limits on hairpin calls (external incoming calls connected to
external outgoing calls), an incoming call to a SIP phone which does a
blind call transfer to a twinned phone may be dropped when the external
twinned target answers the call.