NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents TABLE OF CONTENTS ABOUT YOUR SIP PHONE ...................................................................................... 1 Welcome.............................................................................................................................. 1 About This User Guide .................................................................................................................... 1 The 5055 SIP Phone ....................................................................
5055 SIP Phone User Guide (Rev. A) Speaker Volume (Handset, Headset and Handsfree)................................................................... 28 Speed Dial..................................................................................................................................... 28 Time and Date............................................................................................................................... 29 Web Dialing ........................................................
Table of Contents Network Configuration Page.............................................................................................. 55 Dialing Plan........................................................................................................................ 59 Ethernet Page.................................................................................................................... 64 Protocols Page .....................................................................................
5055 SIP Phone User Guide (Rev.
About Your SIP Phone About Your SIP Phone Welcome Congratulations on your purchase of the Mitel Networks™ 5055 SIP Phone, an intelligent Session Initiation Protocol (SIP) telephone that manages its own call states and features. The Mitel Networks 5055 SIP Phone connects you to other SIP Phones via the Internet. You can dial by URL, IP Address, User Name, or User Number. If you have an account with a SIP Service Provider, you can also make calls to telephones on the “regular” phone network (PSTN).
5055 SIP Phone User Guide (Rev. A) • Links in a web page are shown as underlined text (for example, User Configuration). • ▼ and ▲ represent the Down and Up Arrow keys on the SIP Phone (located just above the keypad). • and represent navigating softkeys on the display. The 5055 SIP Phone Figure 1 5055 SIP Phone Elements of the SIP Phone Display Screen Provides a high-resolution, back-lit viewing area for ease of use.
About Your SIP Phone Fixed Function Keys Give you access to the following telephone functions: • Menu (blue): Provides access to the telephone's menus. • Trans/Conf: Initiates a call transfer or establishes a 3-party conference call. • Redial: Redials the last number, name or address dialed. • Message: Provides access to your voice mailbox (optional). • Hold (red): Puts the current call on hold. • Cancel: Selecting Cancel during a call, ends the call.
5055 SIP Phone User Guide (Rev. A) Features of the SIP Phone User Profiles The 5055 SIP Phone can have up to three user profiles, including a default user profile. Each user profile has its user name and password, and can be personalized to the user’s preferences. See User Profiles on page 10 for more information. Administrative Mode Some settings (network information, SIP Service Provider information, etc.) can only be modified by the system administrator, using the Administrator user name and password.
About Your SIP Phone Accessories for the SIP Phone The 5055 SIP Phone supports the following accessories: Headsets Mitel Networks has qualified a Plantronics, Inc. headset for use with the 5055 SIP Phone’s dedicated headset port (Mitel part number 9132-800-500-NA). This headset is available in North America only. The 5055 SIP Phone has a dedicated headset port (identified by the connect an approved headset. An external amplifier is not needed.
5055 SIP Phone User Guide (Rev. A) Tips for Your Comfort and Safety Don’t Cradle the Handset Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your 5055 SIP Phone a lot, you may find it more comfortable to use a headset. Protect your Hearing Your 5055 SIP Phone has a control for adjusting the volume of the handset receiver or headset.
5055 SIP Phone Features 5055 SIP Phone Features Once your SIP Phone is installed and configured (see the 5055 SIP Phone Installation Guide for more details), you can start using your phone. This section contains information on using and personalizing your 5055 SIP Phone, and is organized as follows: • Accessing the SIP Phone Features: information on how to use the Web Configuration Tool and the SIP Phone Menu Interface to access the features of your SIP Phone.
5055 SIP Phone User Guide (Rev. A) Appendix B — Web Configuration Tool on page 45 shows all the pages of the Web Configuration Tool, and the functions for each page. Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. Get the SIP Phone’s IP address: • Press the Menu key. • Press the Line 1 key on the SIP Phone. The top line of the display shows the IP address of the SIP Phone. • Note the IP address of the SIP Phone, and press the Menu key to return to the default display. 2.
5055 SIP Phone Features Figure 5 Web Configuration Tool Home Page Refreshing Web Configuration Tool Pages If you need to refresh a page after changing settings using the Web Configuration Tool (for example, you set your advisory message to On using the Web Configuration Tool, then turned it back to Off using the Advisory Message key on the SIP Phone), go to another page in the Web Configuration Tool, then come back to the page you wanted to refresh.
5055 SIP Phone User Guide (Rev. A) User Profiles NOTE: By default the User Profiles are disabled for security purposes, to enable User Profiles browse to the Phones User Configuration screen, locate the MultiUser Profile option and select On. Select Save & Reboot to enable MultiUser Profiles.
5055 SIP Phone Features 6. Enter your user profile password, and press the Submit softkey (if your SIP Service Provider does not require a password, enter any character, and delete it using the <−−− softkey before pressing the Submit softkey). • If you made a mistake while entering your user name or password, “LOGIN UNSUCCESSFUL” is displayed. Press the Retry softkey to return to step 4, or the Cancel softkey to return to step 3. 7. “ACTIVATE PROFILE?” is displayed.
5055 SIP Phone User Guide (Rev. A) Activating a Profile When you activate your user profile, the SIP Phone uses your preferences (Speed Dial keys, Display Name, etc.), and you can access the Web Configuration Tool to make calls or change your user profile settings. Note: To activate your user profile, you must already be logged in the SIP Phone. 1. Press the Menu key. 2. Press the >> softkey. “USERS?” is displayed. 3. Press the OK softkey. 4. Press the softkey until “3.ACTIVATE PROFILE?” is displayed.
5055 SIP Phone Features 6. For ENTER USERID: enter your SIP Registration user name, and press the Submit softkey. 7. For ENTER PASSWORD: enter your SIP Registration password, and press the Submit softkey (if your SIP Service Provider does not require a password, enter any character, and delete it using the <−−− softkey before pressing the Submit softkey). 8. For CONTACT IP ADDREESS: enter the SIP Phone’s IP address, and press the Submit softkey. 9.
5055 SIP Phone User Guide (Rev. A) Making Calls With the 5055 SIP Phone you can dial: • by number (user number, telephone number). • by name (user name). • by URL (SIP URL address, SIP IP address). Note: To dial a regular telephone number, you must have a SIP Service Provider that provides access to the regular (PSTN) phone network. When the connection is successful, the address of your party is displayed (truncated to 14 characters), and a counter starts at the top right of the display.
5055 SIP Phone Features Dialing by Name To dial by name: 1. Get a dial tone: • Handset mode: lift the handset. • Headset mode,: press a Line key. • Handsfree mode: press the Speaker key or press a Line key. This selects the first free line (Line 1 if all lines are free). To select another line, press the associated Line key. The light of the selected Line key turns red. In handsfree mode, the Microphone key light turns red; in headset mode, and the Headset key light turns red. 2. Press the Name softkey. 3.
5055 SIP Phone User Guide (Rev. A) Answering Calls An incoming call will ring on the first available line (Line 1 if all lines are free). If all lines are bus, and Call Forward on Busy is not enabled the caller gets a busy signal (refer to Enabling/Disabling Call Forward for details on call forwarding). While the phone is ringing, the Ringing indicator flashes red, the name of the caller is displayed and the associated Line key light flashes green.
5055 SIP Phone Features Switching Between Headset and Handsfree Modes • To go from headset to handsfree mode: − Press the Headset Key, followed by the Speaker key. The Headset key light turns off. − When you are connected, the Microphone key light turns red. You can now talk to your party using the handsfree speaker. • To go from handsfree to headset mode: − Press the Headset key. The Headset key light turns red, and the Microphone key light turns off.
5055 SIP Phone User Guide (Rev. A) Using the SIP Phone Interface • Press the Advisory Message key to activate/deactivate your Advisory Message. Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click Feature Configuration. 3. To enable the advisory message, select On in the drop-down menu at the far right of “Advisory Message:”. To disable the advisory message, select Off. 4. Click the Apply button at the bottom of the web page.
5055 SIP Phone Features 4. For Call Forward No Answer, enter how many times the phone will ring before the call is forwarded. 5. Click the Apply button. A confirmation screen is displayed. 6. Click the OK button. Your SIP Phone is updated. Using the SIP Phone Menu Interface 1. Press the Menu key. 2. Press the >> softkey until “FEATURE CONFIG?” is displayed. 3. Press the OK softkey. “CALL FORWARDING?” is displayed. 4. Press the OK softkey.
5055 SIP Phone User Guide (Rev. A) 3. For each type of Call Forward (Always, No Answer, Busy), change its status (On or Off) using the drop down menu beside its name. 4. Click the Apply button at the bottom of the web page. A confirmation screen is displayed. 5. Click the OK button. Your SIP Phone is updated. Using the SIP Phone Menu Interface 1. Press the Menu key. 2. Press the >> softkey until “FEATURE CONFIG?” appears, and press the OK softkey. 3. “1.CALL FORWARDING?” is displayed. Press the OK softkey.
5055 SIP Phone Features Transferring a Call to a Third Party Already on Hold 1. While on a call, press the Trans/Conf key. The call is put on hold. 2. Press the Line key of the call on hold to which you want to transfer the call, and press the Trans softkey. You can then hang up. Call Waiting You can have up to four active calls on your SIP Phone. Any new call goes to the next free line; if all lines are busy, the caller gets a busy signal.
5055 SIP Phone User Guide (Rev. A) 5. To view calls from another log, press the Cancel key, then the OK softkey, and repeat steps 2 to 4. When you are finished, press the Menu key to return to the default display. Conference Call (3-Way) The 5055 SIP Phone supports three-party conferences. Note: Conference call is not available when your SIP Phone is set for G.729 audio codec (the Conf softkey is replaced by NA to indicate that the feature is not available). Adding a Third Party to a Call in Progress 1.
5055 SIP Phone Features 2. Press the >> softkey until “PHONE SETTINGS?” appears, and press the OK softkey. 3. Press the softkey until “3.LCD CONTRAST?” appears, and press the OK softkey. 4. Use the ▼ or ▲ key to adjust the display contrast to the desired level (press repeatedly to change by more than one level), and press the OK softkey. The new setting is saved in the permanent (flash) memory. 5. You are returned to the Phone Settings menu. To return to the default display, press the Menu key.
5055 SIP Phone User Guide (Rev. A) 4. Press the OK softkey. The current status of Do Not Disturb is displayed at the top right (“*ON*” or “*OFF*”). 5. Press the TurnOn softkey to activate Do Not Disturb, or the TurnOff softkey to deactivate it. 6. Press the Exit softkey, then the Menu key to return to the default display. Hold You can have up to four calls on hold at the same time on your SIP Phone.
5055 SIP Phone Features Changing Your Password Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click User Configuration. 3. Change the password beside “Password:”. 4. Click the Save and Reboot button. A confirmation screen is displayed. 5. Click the OK button. Your SIP Phone is updated, and then reboots. Using the SIP Phone Menu Interface 1. Press the Menu key. 2. Press the >> softkey. “USERS?” is displayed. 3. Press the OK softkey. 4.
5055 SIP Phone User Guide (Rev. A) 4. Press the Menu key to return to the default display. Deleting a Personal Key’s Program 1. Press the Menu key. 2. Press the >> softkey until “PROGRAM MEMORY KEYS?” appears, and press the OK softkey. 3. Press the Personal key you want to clear. The key’s light turns red, and its associated programming is displayed. 4. Press the Delete softkey. 5. “DELETE ITEM?” is displayed. Press the YES softkey to delete it. 6. “UNUSED KEY” is displayed.
5055 SIP Phone Features 4. Click Dial. The address is dialed (in handsfree mode) on the next available Line key (Line 1 if all lines are free). • If you want to use the handset or headset, lift the handset or press the Headset key before clicking “Dial” in the Web Configuration Tool. • If you want to use another line than Line 1, press the desired line key on the SIP Phone before clicking “Dial” in the Web Configuration Tool.
5055 SIP Phone User Guide (Rev. A) Speaker Volume (Handset, Headset and Handsfree) To change the volume of the handset, headset or handsfree speaker volume: Note: The time and date are specific to the SIP Phone, not to user profiles. 1. Get a dial tone (see Making Calls on page 14). 2. Press the ▼ key to decrease the volume, or the ▲ key to increase the volume (one key press per level). 3. Put the SIP Phone on-hook (replace handset on cradle, press the Headset key, or press the Speaker key).
5055 SIP Phone Features Editing a Speed Dial Key 1. Press the Menu key. 2. Press the >> softkey until “PROGRAM MEMORY KEYS?” appears, and press the OK softkey. 3. Press the Personal key you want to edit. The key’s light turns red, and its associated feature is displayed. 4. Press the Edit softkey. 5. The current number, name or URL is displayed. Press the <−−− softkey to delete the characters, starting from the rightmost character, and type in the new number, name or address. 6. Press the Save softkey. 7.
5055 SIP Phone User Guide (Rev. A) Changing the Time and Date Use this procedure only if no SNTP server is provided. You will need to reprogram these settings every time the phone reboots. With the Web Configuration Tool: 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click Feature Configuration. 3. Enter your date and time. Use the day-month-year format for the date and the 24-hour clock format for the time. 4. Click the Apply button.
5055 SIP Phone Features Web Dialing You can make calls using the Web Configuration Tool. You can dial by URL, or using the Phone Book (see Making Calls With the Phone Book on page 26 for information on the latter). To dial by URL: 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click Dial by URL. 3. Enter the URL of the party you want to reach. 4. To make a call: • Handset mode: lift the handset, and click the Dial button on the Web Configuration Tool.
5055 SIP Phone User Guide (Rev. A) Administrator Tools This section contains the following information on configuring the administrative settings of the 5055 SIP Phone: • Changing Passwords • Setting Up User Profiles • Creating/Modifying a SIP Account • Modifying the Network Configuration • Upgrading the Firmware of the SIP Phone • Additional Settings These settings are changed using the Web Configuration Tool or the SIP Phone Menu Interface. Note: You cannot change these settings while on a call.
Administrator Tools 6. Enter the current password, and press the Submit softkey (if the existing password is blank, enter any character, and delete it using the <−−− softkey before pressing the Submit softkey). 7. Enter the new password, and press the Submit softkey. 8. Enter the new password again, and press the Submit softkey. • If you have entered both instances of the new password correctly, “NEW PASSWORD CREATED” is displayed. Press the OK softkey.
5055 SIP Phone User Guide (Rev. A) 13. Enter the name that will appear on the phone display when the new user profile is active, and press the Submit softkey. 14. Enter the user’s SIP Server Authentication name, and press the Submit softkey. 15. “NEW PROFILE CREATED” is displayed. Press the OK softkey. 16. To create another user profile, press Exit, and repeat this procedure from Step 4. To exit the procedure and return to the default display, press the Menu key.
Administrator Tools Creating/Modifying a SIP Account You can modify the SIP account information of the SIP Phone using the Web Configuration Tool. 1. Access the Web Configuration Tool. 2. Click SIP Configuration. 3. Enter/change the SIP Account information as needed (see Table 11 on page 54 for more information on these settings). 4. Click the Save and Reboot button. A confirmation screen is displayed. 5. Click the OK button. The SIP Phone is updated and reboots. 6.
5055 SIP Phone User Guide (Rev. A) • Advanced Settings: − TFTP configuration (allows configuration of SIP Phones using configuration files; see Configuration Files on page 38 for more information). − Type of Service and 802.1 Priority (Quality of Service parameters). − Virtual LAN ID. − PPPoE status and PPPoE login name and password. Using the Web Configuration Tool 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click Network Configuration. 3.
Administrator Tools Upgrading the Firmware of the SIP Phone The phone uses TFTP to download firmware upgrades from a TFTP server. There are two methods that can be used to do this: one uses the SIP phone’s softkey menu system to perform the upgrade, the other uses the upgrade button on the main phone configuration web-page.
5055 SIP Phone User Guide (Rev. A) Upgrading the firmware using the SIP Phone Menu Interface You upgrade the SIP Phone by downloading the new firmware from the appropriate TFTP server (the TFTP server is programmed with the Network Configuration). CAUTION: During this procedure, DO NOT remove power from the SIP Phone while firmware is downloading or the phone is rebooting. This may result in severe damage to your SIP Phone. 1. To restart the phone, press the Menu, ∗ and 0 keys in sequence. 2.
Administrator Tools • Specific: a specific configuration file applies the settings defined in it to a specific SIP Phone. Configuration files are stored on the TFTP server, and are downloaded by the SIP Phones connecting to that server every time the phones reboot. The generic configuration file is loaded first, then the specific configuration file. If both files contain settings for the same parameter, the specific configuration file will overwrite the information from the generic configuration file.
5055 SIP Phone User Guide (Rev. A) Example of a Specific Configuration File in Appendix C shows all the possible settings you can have in a specific configuration file. Hot Line When a hot line number/address is set up, the SIP phone automatically dials that number/address when it goes off-hook (handset lifted, etc.). The Hot Line number is programmed using the Web Configuration Tool: 1. Access the Web Configuration Tool (see The Web Configuration Tool on page 7). 2. Click Feature Configuration. 3.
Administrator Tools Note: If you set the audio codec type to G.729, the users will not be able to use the Conference Call feature. 4. Click the Apply button. A confirmation screen is displayed. 5. Click the OK button. The SIP Phone is updated. Resetting to Factory Defaults If needed, you can erase all the settings of a SIP Phone using the SIP Phone Interface: 1. Press the Menu key. 2. Press the * key on the keypad. 3. Press the # key on the keypad. 4.
5055 SIP Phone User Guide (Rev. A) Appendix A — SIP Phone Interface The SIP Phone Menu Interface is used to view or program a number of the SIP Phone and user profile settings. SIP Phone Menu Interface The SIP Phone Menu Interface is accessed by pressing the Menu key. To navigate between items of the main menu, press the >> and << softkeys. To navigate between the items of the sub-menus, use the and softkeys. Table 3 SIP Phone Menu Interface Settings Main Menu USERS? Sub-Menu Notes 1.LOGIN? 2.
Appendix A — SIP Phone Interface Table 3 SIP Phone Menu Interface Settings (continued) Main Menu PHONE SETTINGS? (con’t) Sub-Menu Notes 4. DEVICE PARAMETERS? Software Version MAC Address 5. PROTCOL CONFIG? HTTP TFTP TELNET 6. MULTI USER CONFIG? 7. LANGUAGE? en_CA fr_CA fr_FR en_US en_GB en_AU es_MX es_US 8. RING TONES? CA US GB DE NL AU NZ MX FR 9.
55 SIP Phone User Guide (Rev. A) Menu Key Commands There are a few other settings you can access using the SIP Phone’s Menu key. Menu + Line Key Commands 1. These commands give you access to information about your SIP Phone. To access them, press the Menu key, then press the appropriate Line key. Press the Menu key to return to the default display.
Appendix B — Web Configuration Tool Appendix B — Web Configuration Tool This appendix provides details on the settings and features available through the Web Configuration Tool. Accessing the Web Configuration Tool The Web Configuration Tool is accessed from any computer using a web browser. See The Web Configuration Tool on page 7 for instructions on accessing the Web Configuration Tool.
5055 SIP Phone User Guide (Rev. A) The Home Page shows the software version installed on the phone. The Upgrade button displays the Firmware Update page. User Configuration Page The User Configuration page lets you change your user profile’s basic parameters. After making the changes, click the Save and Reboot button; this will reboot your phone.
Appendix B — Web Configuration Tool Setting Name Values (bold = default) Password Public Phone Number (PSTN) Email Address MultiUser Profile off Language Code Notes Your SIP account password provided by your SIP Service Provider. If you do not have a SIP Service Provider, password used to log in and activate your user profile. Public phone number used as a possible alternative contact. Default is blank. E-mail address used as a possible alternative contact.
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Appendix B — Web Configuration Tool Table 6 Web Configuration Tool: Feature Configuration Settings Setting Name Values (bold = default) Features Call Forwarding Always On | Off Forwarding Address Call Forwarding No Answer Number of Rings Forwarding Address Call Forwarding When Busy Forwarding Address Default is blank. If left blank calls will be forwarded to voice mailbox as programmed in SIP configuration page. SIP address. On | Off Default value is 10. Default is blank.
5055 SIP Phone User Guide (Rev. A) Phone Book Page The Phone Book page lets you define up to five contacts for your user profile’s Phone Book. You can also dial any of the contacts from this page. Click the Apply button after making any changes to your contacts. To dial a contact, select it in the drop down menu, and click the Dial button.
Appendix B — Web Configuration Tool Figure 10 Web Configuration Tool: Dial by URL Page Table 8 Web Configuration Tool: Dial by URL Settings Setting Name Values (bold = default) Notes Enter SIP URL | | sip: A URL must be preceded by “sip:”. Limit of 128 characters. For examples of SIP URL syntax, refer to the table on the last page of this guide. Key Programming Page The Key Programming page lets you assign an address to one of the seven programmable speed-call keys.
5055 SIP Phone User Guide (Rev. A) Ring Tone Page The Ring Tones configuration page lets you define up to three “rules” to control how the phone treats calls originating from individual callers (specified by SIP URL) or from groups of callers (specified by domain name).
Appendix B — Web Configuration Tool Figure 13 Web Configuration Tool: SIP Configuration Page - 53 -
5055 SIP Phone User Guide (Rev. A) Table 11 Web Configuration Tool: SIP Configuration Settings Setting Name Values (bold = default) Notes Basic SIP Proxy Server Port SIP Registry Server Port | | Authenticate Method None | Basic | Digest Registry Duration Phone Listening Port Transport Protocol UDP | TCP Symmetric UDP Port symmetric Appended to dialed name or number (for example, name@proxy).
Appendix B — Web Configuration Tool Setting Name Values (bold = default) Notes Firewall Bypass Firewall NAT On | Off Mode static | dynamic WAN IP Discovery URL WAN IP Address This enables or disables firewall NAT bypass operation. When enabled, this features lets the 5055 SIP phone function behind a firewall which is not SIP-aware. Determines how the 5055 SIP phone will obtain the IP address of the firewall.
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Appendix B — Web Configuration Tool Table 12 Web Configuration Tool: Network Configuration Settings Setting Name Values (bold = default) Notes Basic SIP Phone Host Name Domain Name DHCP On | Off Address Type IPv4 | Fqdn SIP Phone IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS Required for cable access. Default is sip1. Optional. Limit of 128 characters. Default is –example.com.
5055 SIP Phone User Guide (Rev. A) Setting Name Values (bold = default) Notes Advanced Tone Code CA US GB DE NL AU NZ MX FR TFTP Configuration Yes | No ToS value 0 - 1e (even numbers only) 802.1 Priority Off | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 VLAN ID <0–4095> PPPoE On | Off PPPoE Login PPPoE Password Changes the phone tone plan.
Appendix B — Web Configuration Tool Time Zone Diff.
5055 SIP Phone User Guide (Rev. A) Figure 15 Dialing Plan Page Note: Due to memory limitation in the phone, the contents of all Dialing Plan fields cannot exceed a total of 120 characters. If you exceed this limit, new characters will not be saved (you will notice this the next time you display the Dialing Plan table). Blank fields consume two “characters”.
Appendix B — Web Configuration Tool Table 14 Web Configuration Tool: Dialing Plan Setting Name Values (bold = default) Global timer Off | On Timer 1 | 2 | 3 | 4| 5 | 6 | 7 | 8 | 9 seconds Notes When activated, this optional feature forces all dialed digits to use the inter-digit timer specified in Timer. The Dial soft-key will be disabled as the dialed digits will be dialed automatically after the timer has expired. Optional parameters sets the duration of the inter-digit timer.
5055 SIP Phone User Guide (Rev. A) Table 14 Web Configuration Tool: Dialing Plan Continued Setting Name Values (bold = default) Notes Prefix to add Optionally, enter prefix digits here. Telephony digits 0 through 9 are valid. For DTMF trunks, 0 through 9, are valid. Maximum 16 digits. Can be used to specify suffix digits that are added to the digit string before it’s sent to the SIP registration server for dialing.
Appendix B — Web Configuration Tool Figure 15 Example Dial Plan Rules 1) Dialed 4-digit extensions beginning with the digits 3, 4 or 5 will be matched by this rule which makes use of wildcards to accommodate any three digits. The use of the Global time with this rule is optional.
5055 SIP Phone User Guide (Rev. A) Ethernet Page For two Ethernet devices to connect, they must share the same speed setting. Most current devices are capable of negotiating compatible settings automatically, as soon as you connect them.
Appendix B — Web Configuration Tool Protocols Page The Protocols Configuration page lets you activate and deactivate protocol support, if required for security reasons. Figure 17 Web Configuration Tool: Protocols Page Table 17 Web Configuration Tool: Protocols Page Setting Name Values (bold = default) Notes HTTP On, Off Deactivating this protocol prevents future web-based sessions with the phone. To reactivate this protocol, you will have to use the SIP Phone interface.
5055 SIP Phone User Guide (Rev. A) Users & Passwords Page The Security Configuration Page lets the administrator change the passwords for the user profiles and the administrator. This page can only be accessed using the Administrator user name and password. After making the changes, click the Apply button. Figure 18 Web Configuration Tool: Users & Passwords Page Table 18 Web Configuration Tool: Users & Passwords Settings Setting Name Values (bold = default) User ID As programmed.
Appendix B — Web Configuration Tool Media Configuration Page The Media Configuration page lets you change the media configurations of your SIP Phone. These settings are specific to the SIP Phone. After making the changes, click the Apply button.
5055 SIP Phone User Guide (Rev. A) Registration Page The Registration Status page lets you: • determine if your 5055 SIP phone is registered with a SIP server (and how long its been registered) • manually initiate a registration request Under normal use, registration is entirely automatic.
Appendix B — Web Configuration Tool Configuration Upload/Download Page The Configuration Upload/Download page lets you save the phone configuration file on your PC, or load a previously stored phone configuration file into your 5055 SIP phone.
5055 SIP Phone User Guide (Rev. A) Upgrade The Firmware Update page lets you enter a source URL for a software upgrade to the phone. The factory default configuration is URL: sipdnld.mitel.com which is the Mitel Networks firmware upgrade site. Note: Though you can upgrade the phone’s firmware using the manual key-method, it is preferable to use the Upgrade button on this page, as it saves and restores your current phone settings.
Appendix C — Configuration Files Appendix C — Configuration Files This appendix contains: • Example of a Generic Configuration File • Example of a Specific Configuration File • Enabling Multiple User Profiles Note: 1) The 5055 supports up to two HTTP Clients at the same time. 2) The CFG file must have the following as the first line: image_name= NULL 3) Maximum CFG Upload capability to the phone is 3000 characters. The examples CFG files in this Appendix contain extensive comments.
5055 SIP Phone User Guide (Rev. A) # for the "contact" sip header. The FQDN address must be a resolvable entry in the DNS server. addr_type= 0 # domain name domain= -example.com; domain name # tftp server ip address # the sip phone will download the boot image, the main image, and the configuration parameters # from this ip address tftp= 192.168.0.1 # sntp server URL address # the sip phone will update its date and time from this server sntp= ntp.cpsc.ucalgary.
Appendix C — Configuration Files # 2) if the above proxy_addr (domain.com) is not resolvable from the DNS server, # this ip address will be used in place of the proxy address outbound_ip= 192.168.0.
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Appendix C — Configuration Files # when enabled, the incoming call will be forwarded to the "forward_addr" busy_fwd_mode= 0 # call forwarding when busy forward address # sip url for forwarding the call # in the format of user_id, or user_id@domain.com # if only user_id is configured, the call will be forwarded to user_id@proxy busy_fwd_addr= 1002 # beep on hold # choice [0- disable, 1- enable] # If enabled, the SIP phone, when being held by the peer party, will generate beeps in the receiver.
5055 SIP Phone User Guide (Rev. A) Example of a Specific Configuration File # Mitel 5055 SIP Phone Configuration File # this file name= SXXXXXXXXXXXX.
Appendix C — Configuration Files time_zone= -5; #time_zone= 8; EST time China # tos # integer [0, 1e] (even numbers only); tos= 0 # IEEE 802.1 priority # integer [-1, 0, 7] # -1 means OFF 802_priority= -1 # VLAN ID # integer[0, 4095] vlan_id= 0 ################################################################################## # IP network configuration ################################################################################## #dhcp (0 = disable, 1 = enable) dhcpenable= 1 #ip address ipadr= 192.
5055 SIP Phone User Guide (Rev. A) # no white space is allowed in this string user_name= user@-example.com # password # As a pair with user_name for authentication purpose. password= hello # User's other pstn phone number # this parameter is used in SDP packets to show the user can also be reached by this # phone number. # this is an option. phone_num= # email address of the user # this parameter is used in SDP packets to show the user can also be reached by this # email address.
Appendix C — Configuration Files # transport protocol for sip # this parameter can be overwriten by dialing a url with this parameter: transport= udp # or transport = tcp # choice [1-tcp, 2- udp] trans_protocol= 2 # sip proxy address # When dialing a number or user_id only, the proxy address will automatically be appended # to the number (or id) as number@proxy or user_id@proxy # The proxy address can be in IP address or domain.
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Appendix C — Configuration Files # the condition defined by the "try_ring_nums" noans_fwd_mode= 0 # call forwarding no answer after defined number of rings # integer [1, 20] try_ring_nums= 4 # call forwarding no answer address # sip url for forwarding the call # in the format of user_id, or user_id@domain.
5055 SIP Phone User Guide (Rev.
Appendix C — Configuration Files #firmware tranversal (0 disalbed, 1 enabled) fwEnable= 0 #fire wall WAN address discovery mode(0 static, 1 dynamic) fwMode= 0 #fire wall WAN address discovery url fwWanDurl= #fire wall WAN address fwWanurl= ################################################################################### # phone book configuration ################################################################################### #phone book index(0-4) pbIndex= 0 #phone book entry 1 name pbName1= #phone bo
5055 SIP Phone User Guide (Rev. A) rdvmail2= 0 #ring tone entry 2 block the call(0 diabled, 1 enabled) rdblock2= 0 #ring tone entry 3 key word rdkw3= #ring tone entry 3 type(0-16) rdringtype3= 0 #ring tone entry 3 forward to voice mail(0 disalbed, 1 enabled) rdvmail3= 0 #ring tone entry 3 block the call(0 diabled, 1 enabled) rdblock3= 0 Note: You can define the same parameters defined in SIPGeneric.cfg here. When defined here, the parameters overwrite the values in the SIPGeneric.cfg file.
Appendix D — Working with Firewalls Appendix D — Working with Firewalls The 5055 SIP phone can be configured to work behind Network Address Translation (NAT) firewalls which are not SIP aware by enabling the SIP configuration Bypass Firewall NAT feature and configuring the firewall correctly. To do this: 1. Locate the documentation that came with your NAT firewall and look for instructions on how to configure a Demilitarized Zone (DMZ) server.
5055 SIP Phone User Guide (Rev. A) Appendix E — Working with the 3050 ICP The 3050 ICP adds features to your 5055 SIP phone that provide greater ease of use within a small office or retail establishment, and opportunities to improve how you interact with your customers. Convenience Mitel networks SIP phones connected to 3050 ICPs share a fast two, three or four-digit dialing for station-to-station calls.
Appendix F — Frequently Asked Questions Appendix F — Frequently Asked Questions How do I access the User Profiles? User Profiles must be enabled on the phone, before they will work. Refer to User Profiles to learn how to do this.
5055 SIP Phone User Guide (Rev. A) Upgrading the Firmware of the SIP Phone Where can I find the latest 5055 SIP Phone documentation? You can use a copy of Netscape Navigator or Internet Explorer to view and download an Adobe Acrobat compatible user guide by: 1. Point you browser to http://edocs.mitel.com. 2. Click the User Guides link to display the user guides page. 3.
Appendix F — Frequently Asked Questions How do I find out the IP address of my 5055 SIP Phone? 1. Press the Menu key. 2. Press the Line 1 key. The phone’s IP and MAC address are displayed. What version of boot and main firmware is currently installed on my phone? 1. Press the Menu key. 2. Press the Line 2 key. The Main and Boot software versions are displayed. What languages are currently available for my 5055 SIP Phone? As of release 2.
5055 SIP Phone User Guide (Rev. A) The time and date on my phone is not correct? The phone can be configured to obtain its time automatically by consulting a Simple Network Time Protocol Server (SNTP), or it can be manually set to a specific time. • If you are using SNTP to set the time automatically, then you must have entered the URL of a functioning SNTP server in the Additional Servers section of the Network Configuration Page.
Glossary Glossary Term Definition 3050 DHCP DNS DSL DTMF GMT HTTP ICP ID IP LAN MAC NAT PPPoE PSTN QOS RTP SIP SNTP TCP TFTP ToS UDP URL VLAN WAN Mitel Networks(tm) 3050 Integrated Communications Platform (ICP) Dynamic Host Configuration Protocol Domain Name Server Digital Subscriber Loop Dual Tone Multiple Frequency Greenwich Mean Time (the time at Meridian 0, which goes through Greenwich, UK) Hypertext Transfer Protocol Integrated Communications Platform Identification Internet Protocol Local Area Net
