Specifications

Personalizing phone usage via the web
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Program memory keys
Any features that you that you assign to the memory keys will remain associated with your
extension regardless of which phone model you log into. This means that if you program memory
keys on the web interface when selecting a model with a large number of programmable memory
keys (such as the Mitel 5224 IP phone), and then log in to a model that has fewer programmable
memory keys (such as the Mitel 5212 IP Phone), then some of the keys (the left hand column)
will not be visible to you (although any of the programmed memory keys could be active).
To program features to memory keys, follow these steps:
1. Select My Phone in the left menu.
The My Phone page appears.
2. Select the phone model from the Phone Model drop-down list. The phone model that you
are currently logged into will have an * beside the name.
You should not need to change this. Supported phone models include: Mitel 5020 IP Phone,
Mitel 5220 IP Phone, Mitel 5220e IP Phone, Mitel 5212 IP Phone, Mitel 5224 IP Phone,
Mitel 5340 IP phone, and the Telematrix 3000.
3. Select the memory key that you want to program by moving the mouse icon over the button
and left-click.
The Program Memory Key Details page appears.
4. Complete the following fields:
Feature: Select the feature to be programmed.
Label: (Optional) Type in a description. If no description is typed the system default
will be applied.
Details: Select from a drop-down list or type in the required number without any spaces
or characters. Not all features require this field.
Status: (Only appears with the Forward features). Select Active or Inactive. You will
be able to activate or deactivate the feature by pressing this memory key on the phone
once it is programmed.
5. Select the Save button to save the information.
6. Select the Close Window button to close the window.
Your phone key profile is updated.
7. Repeat steps 3-6 for each memory key to be programmed.
Note: To cancel your changes, select the Close Window button instead of the Save
button in step 5.