Specifications

Mitel IP Phone User Reference Guide
88
To stop the security alert at log in
A Security Alert may appear when you log in if the security certificate that is being used has
not been identified as a trusted source on your computer. If you trust the source and do not
want to see the Security Alert each time you log in, follow these steps:
1. Select the View Certificate button on the Security Alert window.
2. Select the Install Certificate button on the Certificate window.
3. Follow the install certificate prompts.
4. Select the OK button on the Certificate window.
5. Select the Yes button on the Security Alert window.
Forgotten PIN
If you forget your PIN, a new one can be sent to you by email.
To request a new PIN, follow these steps on the login page:
1. Type your User ID.
2. Select Forgot Your PIN?
A new PIN will be sent to the email address specified on your My Personal Details page. If you
do not receive an email with your PIN, contact your administrator.
Change PIN
To change your PIN, follow these steps:
1. Select My Personal Details in the Navigation pane.
2. Select the Save and Change PIN button at the bottom of the page. A Change PIN pop-up
window will be displayed.
3. Type your old PIN.
4. Type a new PIN.
5. Type the new PIN again.
6. Select the Save button.
You will be returned to the My Personal Details page appears with the message “Successfully
Saved” confirming that your PIN has been changed.
The Change PIN window refreshes, clearing all fields, and displaying an error message in the
following cases:
• You enter an invalid old PIN. The error message will read, “Invalid old PIN.”
Note: You will not receive a new PIN by email if you have not entered a valid email
address on your Personal Details page or if your company has not been configured for
email PIN notification. Contact your system administrator to request a new PIN.