Specifications

Introduction

This document is provided as a reference guide for the use and configuration of your Mitel

5212 IP Phone, Mitel 5020 IP Phone, Mitel 5220 IP Phone, Mitel 5224 IP phone, Mitel 5340 IP

phone, and Telematrix 3000 phone and the phone system features. The document has two

main sections:

1. “Using the phone system” on page 4 provides information on

• The phones and their features

• Making and answering calls

• Using the phones’ features

2. “Personalizing phone usage via the web” on page 87 provides information on customizing

your phone based on your personal preference. Information includes how to

• Set up your call coverage

• Program your memory keys

• Change your PIN

• Record your name announcement for the auto attendant

• View your personal information

Customizations are performed using a web interface.

Note: The information in this document is also accessible online in the web interface by

selecting the Help button at the top or bottom of any page. Context-sensitive help is

available by selecting the icon on any page.