Specifications

Using the phone system

2. Enter the required park location using the phone keypad.

The system connects you with the caller who was on hold at the park location. The LCD

screen now displays the caller’s name (if known) or number.

Speaker

Using Speaker, you can turn the speakerphone on your phone on and off. To use Speaker,

press the Speaker key on a 5020/5220 IP phone or the key on a 5224 IP phone.

Transfer call

Using Transfer, you can transfer a call from one phone to another. To transfer a call, follow

these steps:

1. While on an active call, press the TRANS softkey. The system places the call on hold, and

the LCD screen displays:

2. Enter the extension or phone number of the person to whom you want to transfer the call,

or press a One-Touch Speed Dial key, or press a Line Appearance key that has a call on

hold.

3. Press the TRANSFER softkey once you hear ringing. You can also press the TRANSFER

softkey after the additional party has answered. The LCD screen displays the message

“Transfer Complete” for approximately five seconds before returning to an idle state.

If you enter an invalid extension during a transfer, the LCD screen displays “Invalid Extension”.

To reconnect with the caller, follow these steps:

1. Press the END softkey.

2. Press the flashing Line Appearance key.

3. Try to transfer the call again.

Robin Jones

TRANS CONF END

Note: To cancel the retrieval of the parked call, press the QUIT softkey.

If you enter a park location where there is no caller on hold, the phone LCD will briefly

display "No Parked Call".

There are nine park locations available (1 through 9). If all park locations are in use when

you try to park a call, the phone LCD will briefly display "Park Locations Full" and the call

will be placed on hold.

If the call is left parked for 30 seconds, the phone of the person who parked the call will

beep and the phone’s LCD will briefly display "Call parked at: " with the park location

number to remind you that the call has not been retrieved.

Transfer To:

DIR QUIT

Transfer To:415

QUIT