Specifications

Mitel IP Phone User Reference Guide
32
Making a call
To make a call, follow these steps:
1. Lift the handset. This will select the next available Line Appearance. You can also start
dialing the number without lifting the handset. This will automatically select the next avail-
able Line Appearance and operate in speakerphone mode.
2. To make an internal call, dial the extension. To make an external call, dial the prefix required
for external dialing (usually “9”) followed by the number you want to call.
When you finish dialing, the number the call will be placed.
If you place an internal call, your LCD displays the extension and name of the connected
party once the call is answered. If you place an external call, the LCD displays the name
of the connected party, or if the name is unknown, the phone number.
3. To end the call, choose one of the following:
• Press the END softkey.
• Replace the handset.
4. To end a call before you have completed dialing, choose one of the following:
• Replace the handset if using the handset.
• Select the Speaker key on the 5020/5220 IP phone or the key on the 5224 IP
phone.
• Press the End softkey.
Making a second call
To make a second call, while on an active call, follow these steps:
1. Press any available Line Appearance key. This puts the active call on hold, and provides
dial tone for a second call.
REDIAL CALLS DIR
320
Calling: Robin Jones
END
320: Robin Jones
TRANS CONF END
Note: To use the speakerphone for step 1, press an available Line Appearance key or
the Speaker key on the 5020/5220 IP phone or the key on the 5224 IP phone
instead of lifting the handset.